[Resolved] Kent Gold Optima Water Purifier — defective and attending by kent engineers

Samrat23

from Hyderabad, Telangana

Address:

Mumbai City, Maharashtra

I have bought kent gold optima water purifier on 26/072010. But the uf membrane is defective. It takes 8 hrs to purify only 1 lt of water. so I lodged a complaint at the customer care , who had given me a complaint no G42. But no one was coming to attend. I had called frequently at last after 2 weeks, one person of kent named Mr Pandey came and told that the UF membrane should be changed. He would have changed it within two days, But 20 days have been passed , neither he nor the customer care respond to change in spite of my frequent calls.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Samrat23

from Hyderabad, Telangana

I have bought kent gold optima water purifier on 26/072010. But the uf membrane is defective. It takes 8 hrs to purify only 1 lt of water. so I lodged a complaint at the customer care, who had given me a complaint no G42. But no one was coming to attend. I had called frequently at last after 2 weeks, one person of kent named Mr Pandey came and told that the UF membrane should be changed. But 20 days have been passed neither he nor the customer care respond to change in spite of my frequent calls.

rajesh bansal007

from New Delhi, Delhi

Kent Gold Water Purifiers — Membrane Defective

I Purchase a Kent Gold water purifier at 23 June 2010. But his membrane is defective, so that could't working proper. I have complaint so many time to Sai Electronics, Haridwar but he is not servicing properly. we are tired for this.