Kent RO Complaints & Reviews

I have buy Kent RO Ace 8 from Flipkart before 1.5 month...and I requested for installation and demo 10 day ago . But refused by Kent RO service provider ...so request for kindly helpful

My ro mebrane is not working since 15 days 15 days ago i filed complaint but not resolved yet.
I want to replace my maschine and file complaint against your service its veey bad worst service in the world

I have changed my filters and membrane around a month ago and now they are not working and ro water is blocked.I paid 3500 for them and they are in three months warranty. I am complaining at kent service centre since three days to replace them but no one is changing our filters. Such a bad experience from kent!! Cheap filters which can't even last for a month.Total wastage of money!! If they can't change filters then what is the use of them being in warranty i can't understand. Never expected this kind of service. Are we fool who will pay around 4000 every three month ?

Kent Grand plus is making continuos beep sound and stopped working. Please look into it.

I have complained that my Kent pride plus RO is not working and I made a service request through a kent app. The problem is it's been a week no one visit my home and repair my machine. Today got a call from your executive, what he's said this is not our region you have to raise a complaint in another region. I don't even get his point. This is totally pathetic, already been a week I don't know what to do. how poor you guys are. It's driving me insane. we people are suffering to drink a water.

It's been only 8 months and this is the second time I've to approach for faulty product. This time it's showing an error - UV failure/ Low minerals Error. The tech visited my place today is asking for changing the carbon filter and sediment filter without examining the machine. He's quoting that we didn't buy additional sediment filter from him and now every six months you end up paying 1000+.

The tech visited is asking for 1100/- for changing the parts which is not even a year old. Over and above this issue the technician visited is extremely rude and threatening us that if you'll not change it now, I'll not visit again and if any other guy come he'll destroy the machine but I'll not come and fix this.

KENT service is a joke. I have called service 4 times within a week and still issues are not resolved. They have changed all the filters and other parts as well, still there are lots of problem with TDS of water. I have a small kid who is drinking unhealthy water for sometime now and the issues are not resolved.

Our company bought water softener bought vide invoice no. 122 dated 23/02/22 and stand mixer vide invoice no. 138 dated 10/03/22 under 18% GST from your dealer Kiran Powar at Kolhapur.

Though GST has been charged and paid, it has come to our notice that the GST amount has not been paid to the Govt.

This is a serious matter from a company like KENT.
Lot of issues for installation of machine too. Absolutely disappointing.

Sir/mam
I am a kent user since last 10 years .From last 10 days my kent ro is defected so i book a service appointment on[protected] but today is[protected] and there is no any service executive visit here. So tell me how can we trust on your product. Your employees are soo loose whenever i call them to book a service then they say that you are not registered but i am registered through the app so how can they say this . It not happens single time it happens from last four days .

So at last i am concluding that if i not get service in 48 hours then i am going to quit from kent ro because my trust on this brand is getting lost

So thank you again i am saying that if i not get service in 48 hours i am quitting kent ro product and brand.

Thank you!

5400 + is the replacement every year for filters.

How it can be afforded ?

Need immediate solution on this