Dec 26, 2023
Complaint marked as Resolved shdesk we are reciving mail from this mail id for our complain and this is the mail they have send
(Dear Customer,
We apologize for the inconvenience caused to your. We would like to inform you that Kent RO has one year warranty but the 2 inline filters has six months warranty as per company policy and also written in warranty card kindly go through the same for better help.
For further assistance kindly contact to our Kent customer care helpline number 9278912345.
You can also raise service request through Kent service app and track request status, to download service app give us a missed call on 9212252852.) but at the time When we purchased this RO at that time you have told us that all parts are under warranty for 1 year no one has mention that this part has only 6 months warranty, that is chatting with us.
Kent RO customer support has been notified about the posted complaint.
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