[Resolved]  Kent Mineral RO — KENT NEVER WORKS

Address:Hyderabad, Andhra Pradesh

I am Deepak Soni, unfortunately a Customer of Kent Water Purifier, the Model I have is Kent Excell+ its Serial No.KR[protected], since the day 1 of its purchase in may 2012 this machine has given me only problems. Worse part is representatives of Kent does not resolve any issues, and they rarely come after a complaint is given, forget resolving the problem they don't even understand it and LOOT MONEY FROM CUSTOMERS without giving any bills.

Kent has Dream Girl as its brand ambassador to attract customers, however Kent has to make GOOD MACHINES and atleast NORMAL SERVICE for it to be used in REAL LIFE.

Since the Day of Kent's installation I should actually say the Kent representatives tried installing Kent at my home, it has given me nothing but trouble.

Now I want all money spent on this machine back, I do not want to go for another Kent. Machine is still not working. I hardly got any water from it and this only when Kent

representatives comes to try fixing the issue.

These all representatives came at my home, also took money on a couple of occasions for changing some part without any bills.


1. Shoukat : [protected].
2. Kiran : [protected].
3. Sharmaji: [protected].
4. Mujib : [protected].
5. Mahboob : [protected]
6. Naveen : [protected]

my emaild id is--- [protected]@yahoo.co.in
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Deepak,

Thank you for bringing this to our notice. We deeply regret the inconvenience caused to you. We'll get in touch with you ASAP to address your concern.

Regards
Team Kent
we are facing the same problem I have uploaded a video on you tube for the same you can comment on it we together can make pressure on the company to replace our defective products.

http://youtu.be/VfJASYQ8NTg

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3005
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information