Kent Mineral RO — No service, but, use and throw.

Address:

Karnataka

I have bought a Kent water purifier(grand+) on March 2013 from Venus world, Malleshwaram, Bangalore. Serial : KR[protected]. recently there was a blast in the purifier and stopped working. its been more than 10 days we have been complaining/calling on a daily basis to Venus world, but the dealer has been conveniently ignoring our complaints. then we contacted directly the customer service, who gave us a technician's number, but even the technician has been telling us that he will be coming to check soon. I think this has been the first but worst experience I have had with such reputed brands. I can never ever suggest anyone to buy Kent products. I will post this on all sites possible to create awareness and save others from getting cheated on a name of a big brand.