[Resolved]  Kent RO — new machine not working

Address:Delhi

I had the bad experience of buying kent RO about 14 days back. I have lodged complaint thrice for machine not working. It is repaired but goes bad again within 24 hrs. It is again lying offroad with complaint lodged on 11 May 2011, however no action till 12 May night. During tomarrow morning prayers to the God I will ask Him to come in the guise of Kent RO repair technician. 14 days old RO already gone off-road four times. Thank you Mrs Hema Malini, for misleading us.
If any Kent company official does read this please do contact on tele [protected]. Plz solve this problem by getting the machine repaired.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Vikas,

Your grievance has been forwarded to the concerned department, and your problem will be resolved soon.

Regards
Kent RO Systems Ltd.
Dear Mr. Vikas,

As per the feedback by our service centre, your problem has been resolved. Kindly contact us at [protected]@kent.co.in or [protected]@kent.co.in to help us to resolve your problems promptly .

Regards
KENT RO Systems Ltd.
Dear Kent RO Systems Management,
Thanks for the prompt callback and now the repair has also been done. Sorry for the "Angry Young Man" language used in the initial complaint, but believe me that seemed the only way to put my desperation across. Thank you & kudos for the good job done by your maintainence staff at Dwarka, New Delhi.

Vikas Gosain
Hi mr. vikas, This is anwar from " Planet aqua solution " Dwarka sec-14 New Delhi. Plz call me for RO Releted Problem.- [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3007
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information