Address: | Indore, Madhya Pradesh |
I have purchased a KENT RO WATER PURIFIER ON 27 JULY 2011 FROM LOTUS SHOWROOM IN INDORE
DURING ONE YEAR I HAVE FACED 6 TIMES PROBLEM IN IT AND A FAKE KENT RO DEALER-JAYESH SHARMA HAD BEEN COMING AT MY PLACE TO REPAIR IT
FURTHER WITHIN THE WARRANTY PERIOD HE NEVER MENTIONED OF CHANGING THE FILTERS AND MEMBRANE TO REPLACE FROM THE COMPANY AS THEY WERE NOT WORKING.INSTEAD HE ALWAYS CAME UP AND TEMPORARY CORRECTED THE KENT RO
BUT AS SOON AS 27 JULY 2012 EXPIRED(I.E ONE YEAR OF WARRANTY PERIOD) HE INFORMED THAT BOTH THE FILTERS AND MEMBRANE ARE NOT WORKING AND SO U HAVE TO CHANGE IT AND MAKE THE PAYMENT AS NOW UR WARRANTY PERIOD HAS BEEN EXPIRED
THIS HAS BEEN SUMTHING REALLY UNETHICAL ON THE PART OF MR JAYESH SHARMA AND SUCH KIND OF PERSONS ARE SPOILING THE REPUTATION OF GOOD COMPANIES.
ALSO IN THIS CASE THE KENT RO COMPANY AT NOIDA AND ITS REGIONAL MANAGER NAMED MR RISHI OF MP REGION IS NOT ASSISTING ANYTHING IN GETTING THE PART REPLACED FROM THE COMPANY OR IN MAKING THE LOSS COMPENSATED BY FRAUDULENT ACTIVITY OF JAYESH SHARMA AND ALSO TAKING ANY SERIOUS ACTION AGAINST FAKE RO DELAERS Was this information helpful? |
Kindly provide us your contact details so that a prompt action can be taken to resolve your query.
Regards
Kent RO Systems Ltd.