[Resolved]  Kent RO Systems — Horrible Product

Address:

Bangalore, Karnataka

We had bought a Kent Excell + RO in the year 2010. From the day one it had been installed, it started giving us problems, with the major parts like the pump, membrane, etc. needing replacement in less than a year......with such a horrible product in hand, we were forced to take an AMC which again is quite expensive. The AMC says that the pump and membrane can be replaced once within a year long contract. But the product itself is so fantastic that they don't even run for so long!!!!! Their service technicians are still worse....every time they come, they only make matters worse. One of them being Mr. Ratikant (+91-[protected]). The Service Agency being M/s Aqua World (+[protected].
I am totally frustrated with product and would never go for any product which comes from their make!!!!!

Vinay Nair