[Resolved]  Kent RO Water Purifier — Leaking of water and noise

the kent water purifier automatically starts overflowing and frequently gives an alaram sound.when we call u there is only 1 technician who comes and pretends to fix the product by charging us which is of no use cause it gives the same problem once he goes off...
i suggest a severe action must be taken on this company for cheating on customers.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Bharat Prajapati

i am sherry from china, i have seen your inqiry from internet. you said you need ro machine. we are manufactory.

RO machine of 50-6000GPD water purifier equipment has been widely used in household, villa, food and drink, electron, medicine, electricity, chemistry as well as other fields.

we have a complete work team including R&D dept, purchasing dept, production dept, QC dept and marketing dept and so on, We producing all plastic parts by ourself, such as housing, all kinds fittings, low and high press switch, restruictor, ball valve, clamp, PP and so on, All parts through our strict testing . and have specilized in this line for more than 10 years.

i send you and eager to express our wish to cooperate with you.

i know it is very difficult to find a good suuply, but i know this line, hope some of my suggestion will help in line of reverse osmosis machine!

if you need my help and our product catalogue, pls feel free to contact me!


Sherry lee (foreign trade operator)
msn:[protected]@yahoo.com.cn
skype:heller.generator
Phone:[protected] Ext812 Fax:[protected]
E-mail: [protected]@myheller.com
Hangzhou Heller Science&Technology Co., Ltd
Adress:8F-B/C, DunanDeveloping Building, No.239 Taian Road, Binjiang District, Hangzhou, China
i would like to place a complaint against my water filter as the machine is not working properly and making big noise once we stitch on the button, pls do the need ful asap my address is
NINAD MURKUTE, L/202 RAHEJA ESTATE KULUP WADI, NEXT TO NATIONAL PARK OPP TATA CONSULTANCY BORIVALI EAST MUMBAI 4000066
CONTACT NO [protected]/ [protected]/28877644.
THNX
Hi,
I too am facing the same problem with Kent(Grand+) purifier, the water is leaking from the box. I have moved from Andhra Pradesh to Chennai and when called up the customer care, they responded to my request only after 3 days to say that they charge me for the service to come to my house even with in the warranty period. They charged me Rs.350 just to come to my house & see what the problem is. They say if we bought the purifier at that distributor, it is free service else we will be charged..With that I understand the customer service is very poor for KENT purifier. I have to bring the distributor who sold the purifier in AP to get it fixed else I will be charged even with in the warranty period.

I suggest not to go for KENT water purifier.

Regards,
Suseela
KISNE KAHA THA YEH PRODUCT LENE KO.
GO FOR KENT WATER PURIFIER.
YOU SHOULD GO TO CONSUMER COURT

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