[Resolved]  Kent RO — after sales service

Address:West Bengal

The Kent RO authorised service provider Axis Exim Pvt. Ltd. service person do not turn up for timely service & the servicing provided by him is also not satisfactory.
Moreover,he does not adhere to the prescribed service guidelines,rules & regulations as per the service contract.He does not address customer queries,feedback & suggestions.
Service person name: Mr.Goutam Ghosh (service person of Axis Exim Pvt. Ltd)

Request for change in service person & compensation for any damage done by to the machine due to improper ,untimely & callous servicing.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Kent Ro — Installation not done yet as instrument is received before 15 days

Dear

We received the eqpt 15 dyas before , no body come for instalation,
Is this type of service you are providing..... Very poor report for KENT RO...

Need urgent commissionning ..

Thanks,
Pushpak Shenolkar
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3006
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information