| Address: | Indore, Madhya Pradesh |
I have purchased Kent Grand Plus Water Purifier on 20.04.210 from Lotus Electronics, Saket, Indore.
Kent technician visited my house on 21.04.2010 and installed the same.
However, one of the feature " The purifier automatically Shuts off when the storage tank becomes full" is not working.The water is overflowing from the storage tanker when the storage becomes full and does not automatically shuts off.
When complaint is made with Kent service centre, a technician visited my house on 23.04.2010 and done some repair work. However, the problem is not resolved.
I have again made a complaint on 23.04.2010 and 24.04.2010, but non of the technician has visited my house for the same. I have written mails to [protected]@kent.co.in but no revert received inspite of several reminders. It seems , the mail id is just given for posting queries and for not reverting to queries.
Rgard
Rajesh Kumar
202, Classic Heights apartment'
5- srinagar extension
Indore - 452001
Ph : [protected] Was this information helpful? | 
kent water purifiers — Service NOT Delivered
Even after taking & paying for 1 year Service Charges; Kent Water Purifiers are not delivering service at all !!!Even after making complaints & service requests, nobody has turned up even after 2-3 weeks. Though their SLA is 24 hrs !!!! Calls were made to remind them about the complaint numbers; still no response and nobody turned up.