[Resolved]  Kesari Tours Pvt Ltd — non refund of tour cancelled by Kesari tours

i had booked myself for the KESARI TOUR OF ASHTAVINAYAK FOR THE 28 SEP2013, AT THEIR OFFICE IN NASIK - MAHALAXMI TOURS &TRAVELS NASIK[protected], AND PAID FULL ADVANCE OF RS 6159 VIDE RECEIPTS NO 10903 &10915 DATED 5&16 SEP2013 OF MAHALAXMI TOURS N TRAVELS. THE SAID TOUR WAS CANCELLED BY KEASRI AT THE LAST MOMENT WITH NO PRIOR INITMATION TO ME, CAUSING INCONVINENCE AND PROBLEMS AS I HAD TAKEN LEAVE FROM MY JOB FOR THE SAID TOUR. THE NASIK OFFICE DID NOT INTIMATE TELEPHONICALLY OR THROUGH SMS TILL I VISITED THEIR OFFICE ON THE 26 SEP. BESIDES THE ABOVE THE STAFF WAS MOST RUDE IN THEIR BEHAVOUR BESIDES HAVING A NON BOTHERED ATTITUDE. ON CONTACTING THE HEAD OFFICE A WEEK AGO. I WAS INFORMED THT A REFUND CHQ WOULD BE MADE IMMEDIATELY, HOWEVER THE REFUND CHQ IS YET TO BE RECEIVED. I CONTACTED THE HEAD OFFICE AGAIN TODAY (4 0CT) I WAS INFORMED THAT THE CHQ WOULD TAKE A MONTH . THE ABOVE IS NOT ACCEPTABLE TO ME. THE TRIP WAS CANCELLED BY KESARI TOURA AND NOT BY ME, AS SUCH THE AMOUNT SHOULD BE REFUNDED IMMEDIATELY IN CASH AND NOT BY CHQ, THE DELAY IN REFUNDING ME THE AMOUNT IS CAUSING PROBLEMS. AND KESARI TOURS SHOULD REFUND THE AMOUNT WITH INTEREST IMMEDIATELY. THE ATTTUDE OF KESARI TOURS AND THE MANNER THEY ARE DEALING WITH CUSTOMERS IS MOST PATHETIC, AND REFLECTS ADVERSLY AND SHOWS THEM IN A VERY POOR LIGHT . THE REPUTATION AND IMAGE OF KESARI AS A REPUTED TOUR OPEREATER IS CERTAINLY NOT WHAT THEY PROPHESS OR PUBLICISE, I AM MOST DISSAPOINTED BY THE WAY KESARI TOURS IS HANDLING THEIR TOURS N OFFICES. AND SHALL CERTAINLY NOT ADVISE OTHERS TO BOOK THROUGH KESARI TOURS OR THEIR OFFICES. I WILL ALSO NOW APPROACH THE CONSUMER COURT FOR THE DELAY IN REFUNDING ME THE AMOUNT AND THE EMBARESSMENT AND PROBLEMS CAUSED TO ME FOR THE LAST MOMENT CANCELLATION OF THE TOUR AND NO PRIOR INTIMATION HAVING BEEN GIVEN .