[Resolved]  Kingfisher Airlines — refund

I recently booked flight IT512 from Mumbai to Goa return on 07/02/2011. the return flights was on 26/02/2011. It was for 2 people travelling First class. The cost of the tickets was £652.41.
On arrival at Mumbai airport check-in I was informed that there was no longer First Class on this flight and that I should go out of the airport to reservations and cancel my seats and re-book Economy seats. This I did after a very long wait in the queue. I was charged £103.58 for my new tickets.
I have now paid £755.99 for 2 Economy seats. I have so far not had a refund of the excess I have paid. I have travelled with Kingfisher on a number of flights over the years and "Fly the good times" is begining to wear a bit thin.
Ticket Nos were[protected] and[protected]
I am a King Club member
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Aug 13, 2020
Complaint marked as Resolved 
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Hello,

Deccan Airlines PNR #: 8342431
Corresponding kingfisher PNR: CRNMGH
Corresponding ticket numbers got from executives:[protected],[protected],[protected]

I had booked three tickets from Bangalore to Pune for the 28th of September. I cancelled these tickets on the 25th of September, 2008. I was initially told that I would see the amount credited to my account after 8 days. When I did not receive the refund, I called "customer care" after 10 days. I was told that it would take atleast 15 days.
So I waited for 15 days. Again when the amount was not refunded I called the customer care. They told me that it would take a month and gave me a story about the migration from Deccan to Kingfisher being the cause of the delay.

I wrote to [protected]@kingfisher.com. For every mail I received the same stale reply, "we are investigating your case". I also wrote to the "chairman" who flaunts his good times reputation on his website and gives a whole big yarn about him being concerned about feedback. There was no reply. Obviously, the "chairman" has people to answer his mails for him but even they did not bother to reply.

If this is cheating, this is the lowest form of cheating that a person of the chairman's status can resort to. He should pick people who have the same status to play such games with, not people who put their hard earned money and misplaced trust in his airlines.

I would appreciate any help and advice on acting further regarding this matter.

Regards,
Smitha Ratnam.
I BOOKED A TICKET ON 27TH OF AUG 2008 AND ON THAT DAY THE FLIGHT WAS CANCELLED AND TICKET AMOUNT HAS NOT BEEN REFUNDED IN MY ACCOUNT. I WAS GIVEN REFUND REF# 193432 BUT IT HAS NOT BEEN REFUNDED YET.I CALLED CUSTOMER CARE LOTS OF TIMES BUT EVERYTIME I WAS GIVEN WRONG INFORMATION THEY (CUSTOMER CARE ) ALWAYS USED TO REPEAT THAT IN SEVEN WORKING DAYS IT WLL BE REFUNDED AND IT HAS NOT BEEN REFUNDED YET.
Plz Kindly Do the needful for me and refund the amount of rupees immediately.

MOHAMMAD ASHRAF
MY TICKET NO 8422690
REFUND REF # 193432
DN-626
I had booked a ticket from Mangalore to Bangalore for the August 22nd. And on that day the flight was cancelled and ticket amount has not been refunded in my account. I was given refund reference# 194735 but it has not been refunded yet. I called customer service center many times, and every time they told that I would get the amount credited to my account in 10 to 15 days.

It seems to me that they are cheating in big level, there are not even feeling responsibility for this. I would not recommend any of our friends to choose Kingfisher because of this.
I MR NARENDRA S. SHAH WAS TRAVELLING BY YOUR FLIGHT NO.IT 3129 T FROM BHUJ TO MUMBAI (TKT.PNR NO.EBHFXM SEAT NOI.21F COMPLAINT NO.785809 DT.07.06.09 I WOULD LIKE TO ADMIT AS UNDER:

WHEN THE FLIGHT TOOK OFF I ASKED THE TRAVEL PURSER THAT I WANT COTTON BUD FOR MY EARS BECAUSE I WAS HAVING DIFFICULTY WITH NOISE BUT SURPRISINGLY SHE TOLD ME THAT "WE ARE NOT HAVING BUDS WITH US"???
ACCORDING TO ME IT IS A SMALL THING BUT VERY IMPOORTANT THING.YOU SHOULD KEEP READY IN ALL THE FLIGHTS. SO, BY THIS WAY I DIDN'T LIKE YOUR SERVICES. PLEASE REPLY ME WHAT ACTION HAS BEEN TAKEN ON THIS ISSUE?

I HOPE FOR YOUR POSITIVE REPLY IMMEDIATELY
Hi sir/madam i pankaj solanki jain have to get a refund from kingfisher airlines pending from last year 12/03/2008 still today i have not recive the refund. kindly take a neccessary action against kingfishe air line and i am a travel agent for kingfisher airline but still not recive any response from the company.
Hello Sir/Madam,
I, Samir Mazumder(guwahati) has booked flights for agatti on 26th of december...and seeked booking of hotels through kingfisher airline...but i didn't get any response...so if i cancel the ticket now due to lapse from your airline for making arrangement for our stay place will i get the ticket charge refund...
Dear Sir,

Travel Certificate alongwith Web Fare

Inspite of repeated E-mail reminders at guestcarekingfhsher.com. We have not yet received the Travel Certificate alongwith Web fare of the following PNR No.
A)
No. Travel Agency PNR NO. Flight no. first name last name Departure City Destination Date of Journey
3 1 KINGFISHER ICDKME IT 3633 Harjeet Kour Chenai Portblair 19.07.2011
4 2 KINGFISHER ICDKME IT 3633 Rajpreet Singh Chenai Portblair 19.07.2011
5 3 KINGFISHER ICDKME IT 3633 Supreet Kour Chenai Portblair 19.07.2011
6 4 KINGFISHER CMZSGN IT 3633 Supinder Singh Chenai Portblair 19.07.2011
7 5 KINGFISHER MVVXTT IT 3634 Supinder Singh Portblair Chenai 22.07.2011
8 6 KINGFISHER MVVXTT A 320 Supinder Singh Chenai Delhi 22.07.2011

B)
No. Travel Agency PNR NO. Flight no. first name last name Departure City Destination Date of Journey
2 1 FLYKINGFISHER JBPDPC IT 3633 SANDEEP BARUA CHENAI PORTBLAIR 21.06.2011
3 2 FLYKINGFISHER JBPDPC IT 3633 ANIRBAN BARUA CHENAI PORTBLAIR 21.06.2011
4 3 FLYKINGFISHER JBPDPC IT 3633 SUSENKU BARUA CHENAI PORTBLAIR 21.06.2011
5 4 FLYKINGFISHER JBPDPC IT 3633 LILY BARUA CHENAI PORTBLAIR 21.06.2011

Please arrange to submit us at the following E-mail ([protected]@gmail.com


ARM (HRD),
Oriental Bank of commerce, Regional Office, Bathinda Mobile NO.[protected]
6 5 FLYKINGFISHER JBPDPC IT 3633 ANUNARAN BARUA CHENAI PORTBLAIR 21.06.2011
7 1 FLYKINGFISHER JBPDPC IT 3632 SANDEEP BARUA PORTBLAIR CHENAI 24.06.2011
8 2 FLYKINGFISHER JBPDPC IT 3632 ANIRBAN BARUA PORTBLAIR CHENAI 24.06.2011
9 3 FLYKINGFISHER JBPDPC IT 3632 SUSENKU BARUA PORTBLAIR CHENAI 24.06.2011
10 4 FLYKINGFISHER JBPDPC IT 3632 LILY BARUA PORTBLAIR CHENAI 24.06.2011
11 5 FLYKINGFISHER JBPDPC IT 3632 ANUNARAN BARUA PORTBLAIR CHENAI 24.06.2011
12

9
I had cancelled two tickets with PNR - PRMYVT and MNJRYQ on account of the respective flights being cancelled. Now even though more than 45 days have elapsed since the flight was cancelled, the refund amount has not been credited to me. I have spoken the airlines customer thrice in this regard and have even sent them emails. But no response. I am losing out interest on the amount - who will incur that?
Booked Tickets from Chennai to Portblair and Portblair to Chennai for Jan-2013 in the month of Sep-2012. Company Informed about cancellation of Tickets in the month of Dec-2012. Cancellation request registerd in Dec-2012. After sending a number of emails and phone calls, my refund has not been processed so far.

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