Kingfisher Airlines — Extremely shabby behaviour | |
I had a confirmed ticket NSKZCL for Hyderabad from Delhi on 3rd Nov by IT 0812 AT 15.15. I reached the airport well in time, and I stood in the queue for check in for more than 30 mins. When I reached the counter I was told by the person that my flight had been cancelled. I was also told two BLATANT LIES, one that I had been sent an email about the matter and that they had tried to contact me on my mobile which was switched off. This was at 14.00. They told me that an alternative flight would be arranged. At 14.30I was told that Spicejet 15.00 flight had seats available. I was doubtful whether I could get tickets 30 mins before departure. They assured me I would. I had to go to Terminal IB which was a twenty minute walk. NO help was provided other than a man to push the baggage cart. Obviously Spicejet would not sell a ticket 10 mins before departure time. Finally, on my own, I got a Jetlite flight at 18.30. Another passenger Mr.Bharat Narang suffered the same fate. I wish to express my total contempt for the despicable people running and staffing that airlines and I wish civilized behaviour permitted me to use stronger words, Mr.Mallya. Was this information helpful? | |
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I am a frequent flyer with your airlines No.40245391 & would like to bring to notice the unresponsiveness bahaviour of your airlines in refunding the ticket No. ETKT 090 [protected]. I have written frantic mails to your GUESTCARE but they would simply not respond. If this is the way you treat your frequent flyers I doubt your credibility in serving the other passangers.
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+91 20 2729 3030
+91 98 6725 1068
12th floor UB Tower, UB City, No. 24 Vital Mallya Road, Bangalore, Karnataka, India - 560001
Kingfisher Airlines — shoddy treatment
I had a confirmed ticket NSKZCL for flight IT 0812 from Delhi to Hyderabad on 3rd Nov. at 15.15. I reached the airport well in time. I had to stand in the queue for checkin for about 30 mins. When I reached the counter at 14.00 I was told that my flight had been cancelled. They told two LIES, one that I had been emailed about this and second that my mobile had been switched off. This was at 14.00. I was asked to wait till they arrranged an alternative flight. At 14.30 I was told that a Spicejet flight was leaving at 15.00. I was doubtful whether I could catch as there were only 30 mins. to go. They assured me I could. My kingfisher ticket was cancelled. I had to go to Terminal I B. which was a difficult twenty minute walk. NO assistance other than a man to push the baggage cart was given. Naturally Spicejet would not sell a ticket 10 mins before the departure time. I had to go on a Jetlite 18.30 flight which I arranged on my own. Another passenger Mr. Bharat Narang suffered the same fate.I wish to express my contempt for the despicable people running and staffing that airlines.