[Resolved]  Kolkataonlineflorists.com — didn't deliver my order, but the money is debited from account.

Hi,
My name is Avishek Saha. I placed an online order at kolkataonlineflorists.com on 13.02.08 to deliver a bouqiet, cake, ballons to a specified address on 14th february.

For this they charged Rs. 1665 and I paid it by my credit card.
Stil today the ordered flower and cake is not reached to the specified address,but the amount is being debited form my credit card account.
I got the customer care number from its wensite ( www.kokataonlineflorists.com), i.e. [protected],
whenever i tried to contactwith this number, the mobile is swicth off.
Even I cannot able to lunch a complian from thier website with my user id and password. but i can see the status of the order with the same user id and password.

Can you please look into the matter and do the needful as early as possible.

Thanks,
Avishek Saha
[protected]@rediffmail.com
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I fully agree with what has been written, I had also placed an order using hyderabadonlineflorists.com, which has customer care number [protected] and the order was never delivered.

Please be careful.
I was very worried after I saw your complaint so I cross-checked and they have indeed delivered my order which was due today. I suggest you call their shop Right Florists directly 24655860 or their delivery centre[protected]found these numbers from telephone directories online and voila they responded). I just called them to check on my order. Hope this helps.
I fully agree what has been written, I also placed an order with kolkataonlineflorists.com in May 2009 and it was not delivered but the money has been debited from my credit card.

So be very careful...
They are FRAUD, I made a mistake of not searching their name before order.

I ordered <B>Gulab Jamun from Haldiram with Free Rakhi, Roli Tilak and Chawal</B> but they delievered only Rakhi. They are not reachable.

DO NOT EVER DEAL WITH THEM

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