Haldiram Bhujiawala Complaints & Reviews

I bought 3 packets of Haldiram Tak Zhal Misti, all three packets had bad small.
Complain was given to Haldiram Bhujaiwal- they accepted complain and confirmed replacement will be given immediately but still no replacement received.
I followed up more than 10-12 times but no response.

As a loyal customer i carried haldiram’s ready to eat food with me on just one trust that haldirams is best in food quality but when i opened the pack of kadi pakoda it is totally rotten and in foreign land i am left with no food.

I ordered package to be delivered to my parents and there was no delivery after I paid the money online.When I tried bto contact them via their complaints portal I never received a response.

Dear Team,

Kindly find attached details of my order which was done on yesterday i.e., 8th Nov 2023. After payment not getting any response from your side after booking of 24hrs.

I was call @[protected] to know the query about my order but no response getting on this number after calling more than 60 times I think this number is only for formality not useful at all for customers.

It's my humble request please look into the matter and cancel my order. Because order was placed for Diwali purpose for someone but after not getting response I completed my purpose from somewhere else and I don't need this items at all kindly refund my money in source account and kindly relief me from this issue.

Warm Regards
Randhir
[protected]

Transaction Details -[protected]

I bought a allo bhujia and all the pack with fill with only air none other bujia.

I visited haldiram anishabad ( bihar ) outlet today (16/09/2023) @ 3:45 PM and ordered there veg biryani and Alphonso mango shake. Alphonso mango shake was good but the veg biryani was poorly cooked.Rice and vegetables in it were very hard for which I asked the kitchen staffs about all and asked them to improve these things from next time. They inspite of apologising, went on argument of defending things to demean me . In short very rude and aggressive behaviour of them . I have lodged the same issue in complaint register book of that haldiram outlet.Very much disappointed. Neither food is good nor behaviour.

In rakhi celebrations, we have a tradition of eating and distributing sweets and instead of trusting the local sweet shops, we trusted Haldirams for their hygeine and quality control. But today, that trust was broken into pieces when these hair strands came out of the dryfruit barfi of Haldiram. You have broken my trust Haldirams and I am never going to consume any of your products. I will also share this with all my contacts and aquantainces . Shame on you

I bought a packet of Haldiram prabhuji Soan Papdi of 450 gm, batch no.23F/01, mfg.date-01.06.2023, exp date-30.11.2023 at 08:05 PM on 31.07.2023 from a shop (Das Snacks Dumdum, owner's name- Surajit Das, his mobile no [protected]).
I was astonished while I opened the packet on that day, that the item was very hard, rough and test was also very bad. Several times I bought such type of product, but this time it was very bad.
I don't know how the quality of Haldiram Prabhuji Soan Papdi has degraded.
I would request to the company, please change the product with good one.
My name is Gautam Buddha Sarkar, 68 M.C.Garden Road, Dumdum, Kolkata-700030.
My mobile no. [protected].

Today evening we ordered 3 butter masala dosas from Haldiram’s Kankurgachi, Kolkata through Zomato and in one of the sambhars we found a dead cockroach

I have purchased haldiram’s desi ghee 15kg from katora talab raipur and its colour and smell and taste everything has changed. PFA the image manufacturing date is 20 September 2022 and expiry date is 19 September 2023. I went to the shop yesterday and they told that they will check and tell tomorrow morning but today they didn’t reverted so i went to store again and Anil Agrawal told me that give proof that you have purchased from here. I said I don’t have the bill but i can tell you the exact amount that i have taken it at a discount of 6% from mrp 9065 at 8520. So you people can search in your system but he directly denied to do anything. When i have purchased it from here so i will come here only na and if i would have purchased it from somewhere else then i would have gone there why will i come here? And i am also coming far before the product is expired. This is very disappointing of haldirams and i never expected this from you people. Kindly look into the matter and replace it asap otherwise i will not purchase anything from haldirams again.

We have ordered Dal kachauri from Swiggy instamart . The product still has expiry date but when opened the kachauri has fungus

Today I visited your Gaya branch and ordered for Idli sambhar. Unfortunately there was cockroach in it.
More disappointing, no one in the hotel regretted after reporting

Haldirams in Noida :
Advant Mall & Paras Mall., Skymark One : Serving Unhygienic, uncooked, stale food. :
Unhygienic Staff
Quality and Quantity Issue throughout.

No Quality Checks, least in hygiene.. Focused only on outlet design and food presentation.

Wears gloves for a showoff, wearing same gloves for serving food, for scratching head, using mobile, hands in pocket, exchanging cash, putting hands on table.

Serving unwashed spoons ( black ) to curtail cost.
Serving in plastic plates in few outlets, not washed properly

Should the Quality check on such parameters not be done on frequent basis.
Brand Name and mass sale and catering master audience is the only agenda .

I have been growing up with haldirams food since my childhood .. Just not acceptable on the approach.

Unable to attach the photos or videos
Pls do connect for details

Hi Company has been promoting this snack as 'Crunchy Rice Flour' sticks which is considered as healthy snacks option. But if we go through the nutritional value it is made of 63% Maida and Only 4% rice flour
which is really really misleading.

Company should stop doing this type of marketing as it is misleading.

This is in reference to the above subject where in I had raised a complaint to customer care Haldirams on 21/4/23 to which I received an email from their end asking for my details and address, I replied with an email and I got a call from the Haldirams team that they would look into the issue . After several reminders and emails I haven’t been attended to or the problem been addressed. My gum tore behind the right tooth molar and I’m seeking an explanation as in how can a company like Haldirams be so careless and casual about this since they don’t care .

I purchased an apple pie pcs and there was a thread stuff inside that apple pie this is barbaric. They are playing with the poor consumer such negligence is not acceptable. Consumer is treated as a kind in the market.
Kindly look into this serious matter or else i will take this matter in the court of law.
Ph no - [protected]

Taste of haldiram aalobhujia is bad due to ur oil quality. It taste bad nowadays. . I'm a regular customer o[censored]rs. please improve ur oil quality asap.

Hi,

I had ordered from haldiram outlet-Plot 41 to 44, Hush Food Mall, Sector 62, Noida. Registered Mobile is
[protected] wherein, order was approx 2026rs wherein I had received spilled food. This is disappointing I had ordered food for my father especially who was unwell just to make his mood but the entire order was complete miss. It was not Zomatos fault, it was clearly Haldirams fault. You guyz delivered food with neglible quantity of papa, onions, South Indian platter, garlic noodles. Why you have sent onions or papad if you want to send just one piece. This was disrespectful. If you don't have raw materials please purchase but respect sentiments of customer. I had spent 2026rs which was just a wastage, I felt. Even, such disrespectful serving Bikanervala had never done.

Enclosed is the attachment for your reference.

Regards
Suryansh (Customer)

The Official website of Haldiram has shown a Holi offer "KESAR GUJIA (400 gm)-Pack of 2"at Rs 519/-.
Accordingly we have place the order of 36 ( Pack of 2), that should translate to 72 packets of 400 gm each.
We made the payment of Rs 22, 438.67 (Inclusive of all taxes and Delivery charges) and got the confirmation along with free additional 34 packs of Roll Pole and Gulal as a free component.
We have got the delivery today (01.03.23) morning for one single carton (Shipment ID-[protected]) having 36 packets of KESAR GUJIA only through Blue Dart courier service. We checked with the Courier company through Customer Care and enquired about the leftout / Missing Shipment (Shipment ID-[protected]), which they have replied that we have to connect to the HALDIRAM only as they have no information about the Shipment.
On contacting Haldiram Customer Care number given in the INVOICE[protected], No one picked up the phone till 1 pm since morning 11 AM.
So, we decided to visit to the OUTLET from where we have got the one consignment packet of 36 units - Haldiram Products Pvt Ltd, 19-A, Najafgarh Road, Moti Nagar, New Delhi.
While discussing the concern with them, they first removed the offer from their Website and then sent us a “confirmation email of delivery” of the Order placed and started arguing that they are not AWARE OF ANY SUCH OFFER AND WE HAVE DELIVERD WHATEVER IS RECEIVED TO THEM.
On asking and showing the INVOICE details wherein it is clearly mentioned about pack of 2 offer, with free Roles and Gulal, they became quite and went away and letting us wait and after that hey did not come to talk to us.
Only the small service person has communicated to us that they have no senior staff available in the office and as per our record we have delivered the order hence we can’t help in anything.
I am attaching the details for your reference:-
1- Order Invoice
2- Order Confirmation receipt
3- Two Tracing Ids, out of which one is completely missing in their record :-
Shipment No[protected]
Order No= HD[protected]
Blue Dart Shipping- [protected] (Missing and has no record)
Blue Dart Shipping- [protected] (Received)

Found a non expired Lacchaa parantha pack (Jan 2023), while the date says it's valid till July 2024, while the paratha inside had fungus on it. Usually whatever i purchased till date after checking the expiry date has been in good shape, but this pack instead of expiry date of 2023 came out to be infected and could have done food poisoning if i wouldn't have checked it before eating.