[Resolved] Koryo AC — bad product and bad service | |||
I BOUGHT KORYO AC MODEL NUMBER KWR18AO 14TH AUGUST 2009 TODAY I CALLED ENGINEER FOR SERVICE AND HE ADVISED I MUST CHANGE AC AND MUST BUY NEW AC AND ASKED FOR EXCHANGE OFFER , THIS IS NOT USEABLE I HAVENT USED THIS AC IN LAST 3 YEARS BECAUSE WE ARE USING SINGLE BEDROOM , WE ARE ONLY 2 MEMBERS ARE IN FAMILY AND HAVING 2 BEDROOMS BUT I AM DOING SERVICE BOTH OF THEM EVERY YEAR PLEASE REVERT WHAT I CAN DO NO BODY IS PICKING UP PHONE ON THESE 2 NUMBERS ON SERVICE CENTER [protected] ,[protected] SANJIV [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear customer,
Hi i am Priya from Future Group. I apologize for the inconvenience. to assist you i would request you to write to us at [protected]@futuregroup.in with store details(from which you made the purchase) your invoice details along with your reference id 3852 and we will contact you shortly
Regards,
Priya
Future Group Care
Hi i am Priya from Future Group. I apologize for the inconvenience. to assist you i would request you to write to us at [protected]@futuregroup.in with store details(from which you made the purchase) your invoice details along with your reference id 3852 and we will contact you shortly
Regards,
Priya
Future Group Care
Dear customer,
Just a reminder that we haven't received any response from your end.
Regards,
Priya
Future Group Care
Just a reminder that we haven't received any response from your end.
Regards,
Priya
Future Group Care
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Knowledge House, Shyam Nagar, Off Jogeshwari-Vikhroli Link Road, , Jogeshwari (East), Mumbai, Maharashtra, India - 400060
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koryo A.C — A.C not working & after service not good
We had purchased Koryo A.c 1.5 ton from Big Bazaar , Himalaya Mall , Ahmedabad , Gujarat on 15th of May 2011, A.C was working initially , but after 4 days it stopped giving a sufficient cooling, we complained to the customer care , after 2 days 1 person comes , checks & says another person will come after 2 days , that person came filled the gas & charged us for extra pipe , A.c worked only for 2 days & the same problem persited, again we complained but there was no reply for 4 days , after that the service man took 1 week to find tout that there was a leakage & could not e treated, he said we will be provided with the new a.c on 1st week of june 2011, we have been approching Mr. Bhavin , the customer care representative from big bazaar , but he is not been ale to help us out, and says he has not received appovel from the higher authority so he can provise us with the the new A.C, we purchased the A.c for summer i don't when are we going to use it......