[Resolved] Koryo - Future Bazaar — consumer complaint regarding koryo oven brought from big bazar nagpur empress mall | |||
The koryo oven(model no. kmc 2122) brand of future bazaar was brought from big bazaar, empress mall, nagpur on 26. 2.2011 with 2 years warranty. In december 2011 the oven was used for 1st time and became out of order. After that the oven was sent to koryo workshop, nagpur and was delivered in april 2012 but was still out of order. After that again a complaint was filed (complaint no. 390350 on toll free customer care no. [protected]) however till date the problem has not been rectified. They keep on saying every time that the damaged part will come in 5 days however it has not come till now. This is a very severe harrasement by the company officials and a very bad service by them Please help in correction of the defect or replacement of the equipment. Oven is in warranty period. Repair the oven. If it cannot be repaired then replace the oven. If it cannot be replaced then refund of the price of oven and compensation for the mental harrasement caused due to this. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear customer,
Just a reminder that we have not received any response from your end.
Regards,
Priya
Future Group Care
Just a reminder that we have not received any response from your end.
Regards,
Priya
Future Group Care
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Knowledge House, Shyam Nagar, Off Jogeshwari-Vikhroli Link Road, , Jogeshwari (East), Mumbai, Maharashtra, India - 400060
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Hi I am Priya from Future Group. I regret the inconvenience caused to you. In order to assist you I would request you to write to us at [protected]@futuregroup.in along with your contact details, invoice details and reference id 5872 and we will get back to you.
Regards
Priya
Future Group Care