[Resolved] Koryo Microwave KMC2122 — Service Related | |||
I have taken the KORYO Microwave Owen KMC 2122 from BIG BAZAR in the month of March 2011. Since the purchase of Owen i am facing problem (Owen stops after 3~4 minutes) and service engineer visited 2~3 times for the same issue and doesn't resolve. In the month of January 21st 2012 i have agian complaint for the same issue and engineer visited and after verification he said there is some problem with the PCB and needs to be replaced. From[protected] to till date[protected] there is no response from KORYO for replacing the PCB. I have made around 100 calls to the KORYO Customer Care & Service Center and everytime they say the PCB is not available and it will be done in this week. After so much following up with KORYO Customer Care & Service Center. I went to BIG BAZAR from where i have purchased the OWEN. There i met the staff and they said it will be done in 2 days. I waited for 2 days and then called the BIG BAZAR staff and again they said 3 more days and i waited for 3 more days. After 3rd day i called again and finally they say the Service team is not answering the call. I am totally FEDUP with KORYO SERVICE. Please help me post this complaint to BIG BAZAR and also the people should aware of KORYO SERVICE. Please do the needful.... Thanks MERAJ. Phone: [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
Hi, I am Priya from Future Group. I will ensure that your issue is resolved by taking up your complaint with the respective teams. Please write to [protected]@futuregroup.in with your contact details, details of the store you purchased the product from, the invoice details and the reference number 2308. An executive will get in touch with you over your complaint.
Regards,
Priya,
Future Group Care
Hi, I am Priya from Future Group. I will ensure that your issue is resolved by taking up your complaint with the respective teams. Please write to [protected]@futuregroup.in with your contact details, details of the store you purchased the product from, the invoice details and the reference number 2308. An executive will get in touch with you over your complaint.
Regards,
Priya,
Future Group Care
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The Complaint number is 373299.