[Resolved] Koryo — ac cooling and other issues | |||
1. AFTER PURCHASE OF AC I WAS NOT GIVEN MY INVOICE COPY, THE PERSON TOLD ME THAT YOU WILL RECEIVE IT AFTER COMPLETING THE INSTALMENTS. I INQUIRED FOR THE SAME YOUR EXECUTIVE TOLD ME IT WAS SUPPOSSED TO BE COLLECTED DURING THE DEAL.i have delivery chalan for the same 2. WHEN I HAVE RECEIVED THE AC I WAS BEEN TOLD THAT I WILL RECEIVE A 12 FEET COPPER PIPE WITH THE INPUT BUT IT WAS NOT THERE. 3.I WAS SUPPOSED TO GET 2 FREE SERVIE FROM KORYO BUT AFTER 16 MONTHS ALSO TILL DATE RECEIVED ONLY ONE. 4.TWO MONTHS PRIOR I HAVE COMPLAINED ABOUT THE COOLING EFFECT OF MY AC. KORYO PERSON CHECKED AND TOLD ME THE QUANTITY OF GAS IS NOT SUFFICIENT TO GIVE COOLING EFFECT. GAS HAT TO BE FILLED.I WANT OT KNOW DO YOU THINK THAT WITHIN 14 MONTHS A AC WILL FACE GAS PROBLEM.I HAVE A LG AC FOR LAST 2.5 YRS I HAVE NOT FACED THE PROBLEM WITH IT.THE KORYO PERSON SAY THEY WILL CHARGE 1800 RS FOR THE SAME. AND EVEN IF I THINK OF FILLING GAS DO YOU THINK THE GAS COST SO MUCH. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 3084 1300
Knowledge House, Shyam Nagar, Off Jogeshwari-Vikhroli Link Road, , Jogeshwari (East), Mumbai, Maharashtra, India - 400060
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Koryo — late delivery and AC not being replaced
dear sir,This is to bring into your notice that i Mr. Ajinder Pal Singh partner of Ajanta Associates had purchased two window AC's an 8 split AC's for my hotel METRO INN.I did my payment through cheque on 1/03/10.Your staff had promissed me to place my order within 2 days,but after two days when I called they said that they cant provide us the AC's within a few days.Then I called up Mr.Jha from Calcutta whose mobile no. is [protected] and contacted him and told him the matter.Then after that on 7/03/2010 we received two window AC's with bill number T22/6499 and after calling them so many times on 19/03/10 we received 8 split Ac's with bill number T44/4138.After few days those 2 split AC's didnt work on account of this i called Mr Vinay with phone no. [protected] who is the maintance head of Koryo in lucknow.After calling them so many times the result was the same they paid no heed into the matter an there was no strict action taken.Then I submitted a complaint in your customer care service and my complaint no. was AC21429 but again nothing happend.Till date 29/02/10 those 2 AC's are not working an please this a humble request to you that please change those air conditioners so that our work can also carry on.
Thanking you
yours sincerely
A.P. Singh
mob no--[protected]