Complaint No 456232.
Dear Customer service.
This is to inform you that I have booked a complain vide no 456232 on 15.04.2013 for service of washing machine , it was informed to me that the belt has broken down and it will be replaced at the earliest. But till date the machine has not been repaired. I have called you E Care help line repeatedly but without any help. every time the ecare executive inform me that belt is not available at the store and it will be solved at the earliest. But till date nothing has happened. You are requested to take necessary steps at the earliest or I will be forced to take up the matter with higher authorities of Future Bazar or any other legal step as may be necessary
Alakendu Banerjee
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Hi, I am Priya from Future Group. I apologize for the inconvenience you had to face. I have taken a note of it and have passed on your contact details to the concerned team. They will get back to you soon.
Regards,
Priya.
Future Group Care.