[Resolved] KORYO/ WASHING MACHINE — NO SERVICE

DSRAO chowdary

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

Sir,

We have purchased two washing machines from Big Bazar, Kachiguda Branch. Out of Two, One is working another one is not working. The same matter is informed to your Call Centre by Phone. They have given compliant number. That is 355296 dated.06/11/2011. After one week Your Machinics are coming and they are told one part is damaged, you will come later. Further so many times calling, but no responses. If you are not take action within one week, i will go to action planing.

Thanking you,
Bhupendher Rajula
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear customer,

Hi, I am Priya from the Future Group team and would like to apologize for the inconvenience caused to you. I have shared your complaint details with the relevant team at Koryo and they are investigating the matter. An agent will contact you shortly with an update on the same.

Regards,
Priya
Future Group Care