[Resolved]  Kotak Life Insurance — Masses taken for the ride- IRDA should intervene

Address:Jodhpur, Rajasthan

This has a reference to the large numbers of complaints in respect to the insurance policy taken from Kotak Life Insurance. I have a feeling that IRDA/RBI or some similar agency should look into the complaints and appropriate punitive action should be taken against Kotak. They are committing a day light robbery and regulatory agencies are silent spectator. Individually consumer will not get the redressal of their grievances. All such consumer should get together and take appropriate legal action.
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Aug 13, 2020
Complaint marked as Resolved 
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CHITS — TAKEN FOR A RIDE

REF: LT009TAH-45

dear all
i had 8 chits with maragadarsi 7 completed with no default till date over 6 yrs with them . i took the 8th chit with the clear aim that i need money in march and i asked for the claim of prize money in jan and they confirmed it verbally to me on phone , they then dragged it till april end citing no manpower no money etc gave to somebody else and mine is on request basis only 100 reasons a new one every time , then finally they did the verification in may end and promised me the money by june 15 till july they dragged it and said that they need one more surety . then out of the blue they returned the verified papers saying they cannot give me now .
how do i get my money back they are not responding to complaints they are not responding to mail .
cpn
Dear Sir

We regret to note that your experience has not been commensurate with what we strive to provide.

We request you to kindly write to kli.[protected]@kotak.com along with your policy number and grievance and our associate would be glad to assist you.

Regards,

Kotak Support Team

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    Jodhpur
    Rajasthan
    India
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