[Resolved]  Kotak Securities — Kotak Securities - Ignorance and delay

1. Apr 07 I requested Kotak Securities to update my bank details in my Demat profile.

2. As requested by Kotak Securities, submitted required form duly filled in with sample cheque leaf by courier on 21-04-08.

3. On Apr. 26 Kotak Securities wrote me, "we wish to inform you that we are in receipt of your Documents at our Head Office and your Bank details will be updated shortly. "

Since then Kotak Securities have done nothing and after reminding them several times they again asking for 1) Letter with the request to change the details mentioning the new account number and whether the change has to be effected in DP profile. 2) Cancelled cheque leaf of the new bank account which I have already submitted for which they have given acknowledgement.
I HAVE DONE EVERYTHING STILL MY BANK DETAILS STILL NOT UPDATED.
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Aug 14, 2020
Complaint marked as Resolved 
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Respected Sir,
I Mukesh Dharewa, i had open an account in Kotak Securities with giving a cheque of 1, 00, 750/- (One Lakh Seven Hundered and Fifty Rupees Only). I had already received the kit after 10 days, for the kit i had inform to the concerned person they told us we will come in one hour and explain the thinks but hold day i was waiting for them but there is no response, regarding this i had call to customer care where i had talk to (Aariti Jadhav) Sr.Executive at Exlatation Dest as she told us for her degination and name, she promised us our person will attened with an hour but there was no response being on a such a big post doing so irresponsable work after knowing the each and problem of the customer, we think that these people are ("GOOD FOR NOTHING") sitting on the chair and spoiling the company image these are persons who makes the problem more critical for consumer by giving a bluf assurance. i want to close the account please send a concerend person to us.
thanking you,
MUKESH DHAREWA
Respected Sir,
I Mukesh Dharewa, I had open an account in Kotak Securities with giving a cheque of 1, 00, 750/- (One Lakh Seven Hundred and Fifty Rupees Only). I had already received the kit after 10 days, for the kit I had inform to the concerned person they told us we will come in one hour and explain the thinks but hold day I was waiting for them but there is no response, regarding this I had call to customer care where I had talk to (Aariti Jadhav) Sr.Executive at Exaltation Dest as she told us for her designation and name, she promised us our person will attend with an hour but there was no response being on a such a big post doing so irresponsible work after knowing the each and problem of the customer, we think that these people are ("GOOD FOR NOTHING") sitting on the chair and spoiling the company image these are persons who makes the problem more critical for consumer by giving a bluff assurance. I want to close the account please send a concerned person to us.
My client Id No:EP-952
Thanking you,
MUKESH DHAREWA
I have been a customer with Kotak Securities for nearly 17 months. I found the services deteriorating with time. So much so that about two months back I stopped trading and sold off all my holdings. Despite promising a refund within next 30 days, I am yet to receive the same. Instead, the company continues to levy their fees as if I am their regular customer. e.
I am facing the same problem.My wife's a/c was opened two moths back.But nobody is helping to activate the trading account.The relatioship manager is promising everyday for doing the same but god knows when the day will come to activate the same.KIndly inform whom to complain and get the account closed.

Yours faithfully,

UK Mohanta
DEAR
SIR/MADAM
I have forgotten my user ID and pass word against my account Client ID 12466845 DP ID IN300214 Branch Code:000017 Trading ID GBXZ5. Please do the needful and send your reply to my email address at the earliest. My new mobile number is[protected]
Thanks
Yours truly,
Girija Purushothaman
Mobile:[protected]
I HAD A DEMAT A/C OF KODAK SECURITES HAVING USER ID--------DEB69-1, CLIENT ID-----EFW64, DP ID[protected]. AFTER CLOASING MY DEMAT A/C AT ABOUT ONE AND HALF YEAR, THEY CANT RETURN MY DUES OF RS.631.81. SO I AM VERY MUCH DISAPPOINTED BY KODAK SECURITIES.
I am unable to accees the site for trading.

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