[Resolved]  Kropex India Limited — Atrocious commitment and responsibility

Address:Bangalore, Karnataka

I have booked a BEAT on 7th March on confirmation from Kropex India saying that the car will surely be delivered by 31st March. Despite my request that if they cannot commit, then I would have other car options where I can get a delivery before that date.
On 29th March, I have been told that the car might come only by 15th April and that I have to pay an additional Rs 7000 approx as new taxes leived from April 1st. This point was raised well in advance and he assured me that he will get a car delivered before 31st March and had taken a downpayment of Rs 1 Lakh.
Today I am told that if I want a car by 31st, then I can go for a lower variant else I have to pay the new taxes and wait till 15th April. This is the most terrible atitude I have seen from any car dealer.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Kropex sucks...
Similar thing happened to me also.

They are selling the already booked cars in black. I have booked car on 6-March. Car was received by dealer on 2-April. Dealer sold that to some one else, communicated me on 14-April to produce finance documents.

When i enquire in i found they sold the car that was allotted to me.
Yes I agree, they promise something and do something, not an organisation with integrity. Kropex sucks...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kropex India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    19
    Pending
    0
    Resolved
    6
    Kropex India  Phone
    +91 96 6338 8832
    Kropex India  Address
    #49/1 Singasandra Hosur Main Road, Bangalore, Karnataka, India - 560068
    View all Kropex India contact information