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[Resolved]  Kropex India Limited — Claim not be accepted

To
Shiney Prasad
Senior Vice President – Operations & Systems
TATA-AIG General Insurance Company Limited
Regd: Office : Peninsula Corporate Park
Nicholas Piramal Tower, 9th floor, G.K.Marg
Lower Parel, Mumbai 400 013

Ref : Auto Insurance Policy # 10604382
Sub : Claims not being accepted even after submitting police complaint acknowledgement.

Dear Sir,

This is to inform you that i have taken a auto insurance for a Chevrolet Spark bearing vehicle number KA 51 Z 1242. Recently on a sunday(07/03/2010) there has been a theaft on my car where in the wheels were missing and some damages to the body were noticed as i had parked the car on a main road in front of a hospital.I had clearly informed the company that this incident has happen and had logged a complaint on the same day and have also got an acknowledgement for the same. The pictures for the same also has been taken. Now the pepole at your office say they require a FIR or else they cannot give a claim. Where as the police deprtement has issued a form 76/a which is sufficiant for a claim. Now if this claim is not happening i will have to seriously take further steps for the same. If this is the kind of service from tata aig then i feel it is difficult to promote auto insurance from my company as i am heading the finance and insurance department in a cheveolet dealership in bangalore called Kropex India Limited. I will have to forcefully deviate all my customers to any other insurance company. Waiting for your early reply.

Regards
Arjun Krupanidhi.
Manager Finance and Insurance.
Kropex India Limited.
Kropex Chevrolet.
#49/1, Singasandra,Hosur Raod,
Bangalore - 560068
Ph: [protected]

Claim not be accepted
Claim not be accepted
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

You can visit the official Kropex Chevrolet website on http://www.kropexchevrolet.com
Kropex India Ltd. has employees who steal things from your car. I lost my 3D mats costing Rs. 7000 in kropex service center. They could not help me in finding it. Once you leave your car for service you will not be informed and you should follow up them. If you call up them they will never call you back. Ensure that the inventory is correctly mentioned in job sheet before signing it, If not you loose your things.

Be carefull!!

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    Customer satisfaction rating
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    Kropex India  Phone
    +91 96 6338 8832
    Kropex India  Address
    #49/1 Singasandra Hosur Main Road, Bangalore, Karnataka, India - 560068
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