[Resolved]  Kropex India Limited — Claim not be accepted

To
Shiney Prasad
Senior Vice President – Operations & Systems
TATA-AIG General Insurance Company Limited
Regd: Office : Peninsula Corporate Park
Nicholas Piramal Tower, 9th floor, G.K.Marg
Lower Parel, Mumbai 400 013

Ref : Auto Insurance Policy # 10604382
Sub : Claims not being accepted even after submitting police complaint acknowledgement.

Dear Sir,

This is to inform you that i have taken a auto insurance for a Chevrolet Spark bearing vehicle number KA 51 Z 1242. Recently on a sunday(07/03/2010) there has been a theaft on my car where in the wheels were missing and some damages to the body were noticed as i had parked the car on a main road in front of a hospital.I had clearly informed the company that this incident has happen and had logged a complaint on the same day and have also got an acknowledgement for the same. The pictures for the same also has been taken. Now the pepole at your office say they require a FIR or else they cannot give a claim. Where as the police deprtement has issued a form 76/a which is sufficiant for a claim. Now if this claim is not happening i will have to seriously take further steps for the same. If this is the kind of service from tata aig then i feel it is difficult to promote auto insurance from my company as i am heading the finance and insurance department in a cheveolet dealership in bangalore called Kropex India Limited. I will have to forcefully deviate all my customers to any other insurance company. Waiting for your early reply.

Regards
Arjun Krupanidhi.
Manager Finance and Insurance.
Kropex India Limited.
Kropex Chevrolet.
#49/1, Singasandra,Hosur Raod,
Bangalore - 560068
Ph: [protected]