[Resolved] KSEB, Shoranur — NON ATTENDING OUR COMPLAINT

AMMUKUTTYAMMA

from Ottappalam, Kerala

Address:

Kerala

Till last 15 days i requested to attend service wire which is alarmingly come down .i repetedly informed the officlas in phone number 2220248 . According to their phone instruction i bought support cable so as to tie proerly. Not even a single time they attended my problem.The service wire is now lying over the dog canal and the situtation is under danger.we kindly request you to kindly do the needful as soon as possible .our consumer number is 16352 and we come under shornur munipality.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sanoj Madhavan

KSEB Shoranur : Irresponsible and arrogant response of KSEB Shoranur employee .

From past two months there is frequent power outage in Kavalappara Region, exactly between 8 pm to 4 am, its on and off for short period, all the home appliances are damaged and frequent trip occurs in MCB, due to pandemic most o[censored]s work from home and it has effected our employment .

The concern is raised because of irresponsible and arrogant behavior of one of the employee who refused to mention his name, (The number dialled [protected]) this was the third instance !! I dont know how to proceed with the compliance and whats the email of grievance dept . How ever the issue needs to be resolved - the response and the service is worst these days .

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