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[Resolved]  KSRTC — Bus not Arrived at time, and Bad Bus condition

I took the KSRTC bus to come from Hospet to Bangalore. It was Expected to start by 9:15PM from Hospet. After waiting for long, if I ask the controller,he says its coming .... finally after 1:30 hour it arrived i.e., 10:30 PM. First of all the bus came late and upon that the condition of the bus was soooooo bad, as if the bus was about to go to the garage same time. I remember the bus no to be KA-37 F22.
If I ask the conductor, he says that the bus was sent to Kampli, this is not the problem for a day, its everyday problem.... if this is the thing KSRTC can change the bus timing or stop the service of such buses.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  4 CommentsShareTweet


KSRTC — bad condition

Ref: Sheetal service from Bengaluru to Mysore, No: KA 40 F 342, belongs to No.3 Bengaluru Central Division.

Controlling knobs for air-conditioners is not functioning properly. As a result a gust of cold air blows from the duct continously which caused a lot of inconvenience to the passengers and it may even lead to paralytic attack if neglected. Please correct the same and oblige.

KSRTC — buses not following correct timing

the KSRTC buses through "COLLEGE OF ENGINEERING TRIVANDRUM" is not following the timing and most of the time 3 or 4 buses will be coming together, and after that there will not be any bus for nearly 1 hour. This is becoming a major problem for the students and teachers of the prestigious institution.

NB: I am a final year student in CET
I took the KSRTC bus to come from Hubli to Pimpri (Pune). It was Expected to start by 11.30 PM (23.30) from Belgaum. After waiting for long, if I ask the controller, he says its coming and finally bus arrived 23:50 hour it arrived i.e., 11:50 PM. But the bus which i was booked is not the same and it says the booked bus is different also trip code is different. Finally I took other bus ticket which was goint to Mumbai.

Bus which I was booked is cancelled and it was not updated in Avtar booking site. So please do the refund my tickets amount to my account.

E-Ticket/Reservation Voucher

PNR Number : T27064807 Date of Journey : 24/12/2011
Service Start Place : HUBLI Service Start Point : HUBLI OLD B.S.
PassengerStart Point : BELGAUM Time of Departure : 23:26 Hrs.
PlatformNumber : - Class of Service : NON AC SLEEPER
PickupPoint : BELGAUM CENTRAL B.S. ServiceEnd Place : PIMPRI
Service End Point : PIMPRI BUS STAND Passenger End Point : PIMPRI

Trip Code : 2136HBLPMR

No. of Seats : 1 (Adults=1; Children=0 )

Seat No/s : 4

Passenger Information
Name Age Adult/Child Gender
Kallappa Patil 31 A M

ID Card Type : PanCard

Total Fare Details
Basic Fare : 399.00 Reservation Fee : 10.00
Accident ReliefFund : 3.00 Bridge Fee : 0.00
Toll Fee : 0.00 UserFee : 5.00
Entry Fee : 0.00 Other Levies : 0.00
Concessions : 0.00 Discounts : 0.00
Infrastructure Fee: 10.00 Service Fee: 11.00
Total Fare : 438.00
Can someone please suggest the procedure to request the KSRTC Department for inclusion of new stop at my village for the express bus(Kampli - Bangalore express bus) passing through my village ???????????

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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107