[Resolved]  KSRTC — Refund

Hi,

I had booked online ticket on 13/10/2010. The ticket did not get confirmed but the credit card is charged. Another two tickets booked on 06/11/2010. This one also same issue.

I sent mail to [protected]@ksrtc.org for refund. However, there is no response. I called[protected] , however, no one is answering the call.

Please suggest me what action further I need to take on this.

Hi,

I have booked a ticket from hyderabad to banglore through ksrtc online portal, my account got debited whereas ticket is not confirmed.The transaction code for 0B5440939, Kindly look into the issue and reverse the amount.


Regards,
Sreedhar

this was the message written to KSTRC

Hi,

This is regards KSRTC OB refference number : OB6962389 which the amount of RS.574 has been deducted from my Citibank bank account ending with **** and there was no confirmation from KSRTC ticket with the pnr number. I was booking for ksrtc from Bangalore to Mysore at 4.15 am.Please find the below screenshots for the purchase at KSRTC and citibank alert message.please look in to the issue and do the needful. Please refund the same amount to my citibank account number****************.

Thanks!
Ranjith
[protected]


IN REPLY FROM KSRTC

Respected Sir/Madam,

We have received your mail and necessary action will be taken to refund the amount. You are requested to check up with the card issue bank/statement of account for the refund amount after 7 business days and also we have introduced automatic refund for failed transaction on ICICI bank gateway, hence no mail be sent for failure on ICICI bank gateway.





Regards...

KSRTC


Have contacted the customer service they even doesnt know what is online e-ticketing work,how the poor chaps will understand about failed transactions. This is Another way for bribing at people.

This is regarding PNRJ40742409 Trip code 2114BNGCDP KSRTC OB No. OB10798837 .

The bus was cancelled by KSRTC stating technical problem. Please refer to the mail below.

The ticket was of Rs. 693. However the refunded amount is Rs 628. Please pay back the balance Rs. 65.

Regards,
Saurabh

this is kiran, i did all the procedures for online booking and also paid online, but the worst thing is my amount 894 got credited from the account but the trancation was not succesfull.my ob no is OB11405363, so refund the amount as soon as possible

OB[protected]

Hi this is Raghavendra.R while i was booking the ticket through online(KSRTC ) my a/c got debited twice for 1200, kindly reverse 1200 ASAP

Regards,
Raghavendra.R
[protected]

Date:-23/11/2011

OB[protected]

Dear Sir,
Due to some unavoidable circumstances, My Son Mr. N.Gautham Raju not able to travel the bus from Chennai to Bangalore. Details are as follows. PNR No. 44881993 Travel Date: 17/08/2014 Class : Airavat Club Class Seat No. 8 Trip Code 0900. Amount Paid through online by Citi Bank credit card. As such Kindly return the ticket amount ( As per your rules and regulations) as early as possible.
Thanking you
Yours faithfully


N.Koteswara Rao
72, Shivaganga Layout
Mahadevapura
Outer Ring Road
Bangalore - 560 048
Ph: [protected]

I tried booking the bus ticket, transaction got cancelled and amount is deducted.
I tried calling the customer care but it's busy always.
I think I'll send a notice through my advocate.
Pls refund the amount ASAP.

Name: Vidyadhar Kulkarni
OB No. : OB13229046
contact no [protected]

travel details: mangalore to bangalore
KSRTC OB number: OB14138787
journey date: 26/12/2014

Hi,

I tried to book ticket, money 1025 got deducted but ticket was not booked due to failed transaction.
It has been one month but I did not get the refund.

Details are as follows
Mail ID : rishi.[protected]@gmail.com
OB no. : OB14100743
Date of booking : 19/12/2014
Date of journey : 21/12/2014

I was trying to book tickets from your sight.
But after entering card details the transaction faild
And amount has been deducted from my account
Please refund my money asap
Email: md.[protected]@yahoo.in
(I was guest user at the time of booking)
Reference no: OB15811266

I had booked 3 tickets form madikeri to Bangalore, due to technical problem the transaction failed and amount has been deducted, so please refund my money as soon as possible...
Mail: md.[protected]@yahoo.in
Reference number: OB15811266