[Resolved]  LANDLINE PHONE — no response after 4 complaint about instrument

Address:Ahmedabad, Gujarat

Sir,

I have been complaint 4 time on your toll free no. but they are not attend complaint single one.
My complaint is
1. telephone Key number 1,2,3 not proper work. ( complaint no[protected]
2. receiver cable not work properly ( complaint no[protected]
3.Telephone caller ID display not shows 10 digit of telephone no. ( complaint no[protected] Remark: Executive ask for same complaint number to resolve it.)
4.battery not charge of phone due to cable connection problem & volume not catch properly by receiver of phone,as above complaint pending yet.
( complaint no[protected]

this all complaint not solve at the time of complaint.
nobody response by your company.
I have to need (most important link of) communication thought phone in our business.
I am really very highly dissatisfied customer who paid phone bill 2000/ month.
that is the last way, i used for complaint otherwise i have to choose another telephone company who care me best.

Details of customer:-
Customer Name : - Parul Shah
Address : - Chintan Estate,
Near Lalji Mulji Transport co.
Sarkhej Chokdi,
Ahmedabad-380050
OUR EMAIL ADDRESS : rtc.[protected]@gmail.com
Reliance Hello No. :- [protected]
Relationship no. :- [protected]
Referance no :- D6022930-MEH-A000890-NETLINK_AHDB

Phone Model Details : -
1. Reliance Classic - 829 Model

Please do needful as fast as possible.

because I suffer of same problem from last 4 month.

thank you,

Regards,

Pleto Raval
MB- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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    Contact Information

    Sarkhej
    Gujarat
    India
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