[Resolved]  Landmarkonthenet.com — Not getting my money back after cancelling the order on 13 April 2012

Address: West Bengal

Hi,
I ordered the Manorama year book 2012 from the online store www.landmarkonthenet.com on 3 march 2012,i have made the online transcation already and paid the amout of the book..After not getting the book for more than 1 month and complaining again and again I never recieved any book. They sent mails that you are going to get the book in next 48 hrs.. and like that... but i never received the book.I kept calling them daily 2-3 times a day but those people were not taking my order delivery seriously ,out of frustration i finally requested the agency to cancel my order and return my money back.....now its more than 10 days that those people are not returning my money back.
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Aug 13, 2020
Complaint marked as Resolved 
 
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I fear that these people are fraud and will not return my money back...kindly help
i ordered a book on landmarkonthenet.com on march 28th 2012. my order no: LM[protected] and i paid the money through debit card. they didn't delivered the book even after two weeks have passed, when i called them they said the book is out of stock we'll deliver with in a week. the same reason they said when ever i made a call to them even after 1 month and on april 28th they have sent a mail that the order has been dispatched and delivered with in a week and given some courier reference number to track the order, when i track with the reference number they provided at the courier website it said reference number not found, when i said the same to them they replied b'coz of some problem it has been returned to them. again after a week they have sent a mail, now given some different reference number, but it also doesn't work. at last on may 25th they sent a mail that order was cancelled since the book is out of stock and we'll return money with in 5-7 days. now it has passed more than 15days still i didn't got my money back. they are cheating in the same way, it has happened to many people. they are not responding well when i called them. please take necessary action regarding this

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