[Resolved]  Lava International Ltd / Lava (Mobile Handset) Arc 02 — mobile handset problem

Address:

Bagpat, Uttar Pradesh

I had purchased a lava hand set (model no ARC02) on 10 apr 2010. after 10 day handset has been out of ordered. so i send it lava service center at Meerut. At the time of submit it in service centre. Service centre representive told me that they will be repaired it within 10 days. other wise being 20 days here of your set you will be get new hand set. but neither repair it withing 25 days nor change it by them. and they did argument on the same to me. after that i talked in Lava Representive at noida through mobile communication he said me to submit my mobile again in lava center. becoz the behaviour of service center employee was uncomforable for me. so i did submit it in Lava Service center at Baraut insteat of Meerut. Here service centre representive told us he will be repaired it withing 10 days. but they also back it 15 days something after follow many call to him. His behaviour was also uncomfortable bcoz he did not tell me that your mobile has been repaired. after collection my mobile from here mobile did work only 2 days hardly and after that it has been again out of order. i talked again Lava comany representive he instureted me again submit it in lava service center.

Having 4 month of purchase same mobile. it did only 15 days something good job except duration it has out of order. after submitting duration 40 days something in lava center. Kindly suggest me what i do.

Thanks
Gagan Sharma
[protected]
gagansharma.[protected]@gmail.com Bagpat