[Resolved] Lee Cooper Shoes — Quality & Service | |||
I am writing this, as i have went through lot of pain in last one week, Company like Lee Cooper, Which is considered as premium brands in India, deliver worst service and quality I bought one pair of Lee cooper shoes, from METRO SHOEs, Linking road, Bandra, Mumbai, 15 days back for Rs 2085, and in one week itself, its damaged, Its pasting has come out and the shoe is open from two sides, When i took up this matter with METRO SHOES, they say, it will take 20 days to get it repaired, I am surprised by the fact that, there is no point of contact for customers, No Grievance cell for customer complaints etc, Please help me in this issue, Reagrds Boban Iype [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Regret for any inconvenience caused to you. If your complaint is not sorted out at the retail point from where you purchased the shoe then please arrange to send your defective pair at Customer Care Department, M&B Footwear (P) Ltd., C-33, Sector-58, NOIDA-201301 through normal courier along with bill (original or photocopy) and your complete mailing address on a plain paper. Once the complaint pair is received at this address, please be assured that your issue will be sorted out on utmost priority. Alternatively, you may also call at[protected] between 9AM-6PM; Mon-Sat to Customer Care Department @ M&B Footwear
Reply