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Lenovo Laptops — Replacement
Dear sirI am Deep Vyas from Mumbai laptop S/N No- CBQ3315318.I am really disappointed to say that the product G550 model Lenovo notebook is really giving me lots of troubles.Finally after lots of technical help by the Service center visiting thm twice but did not solve my problem,i have Decide to make a Request for a Replacement.My OS gets crashed every now and then and have to load one key recovery often,which deletes all my data in machine have tremounds waste of time and loss in bussiness coz of data loss.
Have lenovo given One Key Recovery Option as they knew this product has such problem often,is this model defective?Please assist me to replace this model and get me a New Lenovo Model Not G550 .
I am hereby attaching the service Report From the Service Station.
Please send in reply urgently.
Regards,
Deep Vyas,
[protected]
[protected]
Hi,
I bought lenovo g505s laptop dated 16th July 2013.
My laptop display keeps blinking and i asked them replacement as it is just 20 days.
1. I called customer care.
2. They tried to troubleshoot remotely but it cant be reproduce on remote.
3. They ask me to reinstall driver.
4. Nothing worked, and i called them again and asked for replacement.
5. Customer care said initially said 30 days is replacement policy. Later changed to 15 days and again to 1 week.
6. Now he said, he can send engineer to replace part but not entire laptop.
I want to raise this to consumercourt and need strict action on this.
Lenovo FR No: [protected].
regards,
Kunal.
I bought lenovo g505s laptop dated 16th July 2013.
My laptop display keeps blinking and i asked them replacement as it is just 20 days.
1. I called customer care.
2. They tried to troubleshoot remotely but it cant be reproduce on remote.
3. They ask me to reinstall driver.
4. Nothing worked, and i called them again and asked for replacement.
5. Customer care said initially said 30 days is replacement policy. Later changed to 15 days and again to 1 week.
6. Now he said, he can send engineer to replace part but not entire laptop.
I want to raise this to consumercourt and need strict action on this.
Lenovo FR No: [protected].
regards,
Kunal.
Sir
I purchased lenovo G50-30. On march 25 after getting laptop. I open laptop on march 28 on that time my laptop usb&bluetooth&camera not working
I take laptop to service center he says laptop have motherboard problem
So i apply for dead on arrival for regarding replacement laptop but lenovo care reget my doa Reason said my laptop manufature date and invoice date this two dates are more than. 6 months difference so lenovo not able to give replacement
After that lenovo care sent msg go and met dealer he only give replacement but that dealer say am not give replacement or refund. What can ido .
I inverse my two month salary for purchesed laptop do something .sir
I purchase laptop
Baneswar enterprises
Rourkela
Date on march 25/03/15
I attached invoice and service report and laptop manufurate details
I purchased lenovo G50-30. On march 25 after getting laptop. I open laptop on march 28 on that time my laptop usb&bluetooth&camera not working
I take laptop to service center he says laptop have motherboard problem
So i apply for dead on arrival for regarding replacement laptop but lenovo care reget my doa Reason said my laptop manufature date and invoice date this two dates are more than. 6 months difference so lenovo not able to give replacement
After that lenovo care sent msg go and met dealer he only give replacement but that dealer say am not give replacement or refund. What can ido .
I inverse my two month salary for purchesed laptop do something .sir
I purchase laptop
Baneswar enterprises
Rourkela
Date on march 25/03/15
I attached invoice and service report and laptop manufurate details
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This is in reference to LENOVO CASE ID - L95400N9 registered on 04.05.2009.
I had purchased the machine "LENOVO LAPTOP 3000 G530" against nvoice no. 6791 dated 19.02.2009 from ATLANTIC TECHNOLOGIES, S.C.O. No. - 35, SECTOR 20 D, Tribune Road, Chandigarh, 160020, INDIA.
Details of the machine are as follows
Model No. - 4151-27Q
Serial No. - MABTN4P
Its not even been 3 months and the machine has stopped functioning.It doesnt turn on.
On repeated calls to the Helpline[protected] we managed to get the address of the following service centre
FORE SOLUTIONS
S.C.O. 365
FIRST FLOOR
CHANDIGARH
160036
INDIA
The laptop is lying at this service centre since 04.05.2009. The personnel at the service centre very conviniently put forward that the correct parts are not arriving from Bangalore.
No e-mails work for LENOVO.All they send are auto generated e mails.I wish to get a replacement for the faulty laptop.
Kindly look into the matter for early mitigation.