Comments
I know he was best engineer because he was solve my big problem.My engineer was not solve this problem but mr. tarik was good engineer. I am Bless You
Lenovo — Default Machine sold
I have brought lenovo machine G560 serial no CBQ3729097 on 19 Jan 2011 from Chrome ,Pune at 5:37 PM.. From 1st day ,the laptop unexpectedly shutdown after 10-15 minutes. I made a telephonic complained to lenovo customer care and I was provided with reference no [protected] and lenovo executive told me to take machine to service center.I brought it to Service center on 21 Jan at law college road,Pune and i was told that motherboard is defective and it needs to be replaced.I was not provided with any service report as i had complained through phone and executive told me same reference no will be valid for this complained.i emailed lenovo warranty care about the issue and told them to provide me a brand new laptop as the existing one is defective machine. and i dont want replacemnt of motherboard in my existing machine. I had emailed them scanned copy of my invoice number also.
They provide me a new reference number 5082745 and told me tey will get back to me in 2 days. I again tried to email them and call them but got no proper response every time they said concerned person will give you a call but i've not recived any call regarding this .
I'm totally frustrated by calling lenovo warranty care again and again and require your help to resolve this issue and provide me with a new laptop.
Lenovo — Wrong operating system
from deepak kumar [protected]@gmail.com[protected]@lencare.co.in
[protected]@in.ibm.com
Fri, Aug 5, 2011 at 11:36 AM
Re: Fw: Wrong operating system
gmail.com
Dear Sir/ Madam
My ref. [protected]...When i way buying my laptop i was told that i will get windows 7 home premium but when i purchased the unit and open the box at my home i found it is windows 7 home basic .......and i am quite unhappy because the store guy gave me wrong information and i was asked to contact tech support for further assistance ....'
, now i also called in tech support many time and one guy told me that he is going to send a technician at my home to get the o/s replaced ...but when i called in 2nd and the 3rd time they keep on transferring me to different deptt. and every other person is giving different opinion and answer to my question ,,,,i want to know when the o/s of computer will be replaced ....i also got a mail staying that contact consumer deptt. when i called then the lady from there told that it is to the correct deptt. to deal with this issue ...i m really tired and unhappy with this kind of support, and this put a very wrong impersonation for the technical support or the the other people those work with the true heart because of some guys other technician also get bed impersonation, i m really upset and i have in home or on site support a tech should come to replace that ASAP...or else i will never buy leneovo or IBM product in my life
if possible i write the same to co-corporate office staying this thing
My no:[protected]
alternate number: [protected],my home:[protected]
thanking you
with regards
deepak kumar
My friend forwarded this message to Lenevo customer care support, Please do the needful ASAP
Thanks...
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IBM Technology — ConTact For Support
We inform all customers of IBM/Lenovo please Contact Mr. Tarik Khan for any type of solutions, query, support. IBM Certified Engineer Mr. Tarik Khan Who is work in IBM from one year .IBM find he was the best engineer in IBM.Regards
IBM Global Services Limited
Contact Details
Er. Tarik Khan
+91-[protected]
[protected]
E-mail- [protected]@live.com
[protected]@usa.com