[Resolved]  Lenovo — complaint about laptop

Address:

Bhopal, Madhya Pradesh

Hello Sir,

I am Abhishek Gupta from bhopal. I purchased a LENOVO Laptop from an shop "Perfect World" bhopal on date 20 feb 2012. From the starting the problems occured, the very first problem that occured after 2 or 3 days is the LED cover is opened. Then we contact to the shopkeeper they told us to go to the service station. we go there and the problem is resolved. now after one to two months again the problem occured now this time it gets hang during playing games. again we go to the shopkeeper. Now this time they told us to do an call lock on lenovo service center. we do that on 24 may 2012 its call lock number is [protected] on an response of it they just resolve the problem. Again after some days the problem occured Now this time there seems to be an spot on screen and the same as before it hangs also.now again we do call lock on 12 june 2012 its call lock number is [protected].Now this time they change the LED screen and a mother board also. now this time the problem of screen is resolved but the laptop gets hanging still also. for this problem we go to the service station again and again and every time they resolve the problem by changing some driver settings and they also told us to reinstall the system an well as games, I done all these thing but the problem is still going on.

Now the conclusion is that the laptop is creating very much problems so we just wants to replace it. we also talk to the Shopkeeper and LENOVO Service Center but nobody try to replace it. and now i am helpless. So i want your help in replacing my Laptop.

Regards
Abhishek Gupta
contact no. [protected]
email-id abhishek[protected]@gmail.com