[Resolved] Lenovo Ideapad Y430 — Lenovo do not care for the customers; not registering their products, full WARRANTY will never be extended to them. | |
It is unfortunate to inform that Lenovo/IBM will be no more a customer friendly company. They will not register the product and extend the warranty to their customers. I have purchased Lenovo Ideapad Y430 from a local dealer at Hyderabad on 11/12/2008. Immediately I registered giving all my personal data. I received a confirmation which was given as in the attachment the same day. Despite all these, and inspite of all my repeated communications with Lenovo/IBM customer care, my product was never registered and warranty was not provided, leave alone some free gifts they are offering at the time. Their senior personnel at customer care - post sales support one Ms. Soumya, has even said that it is fault that I didnot purchase the product through Lenovo sales, and it is my duty to call them and inform about the purchase and make sure my product registered and beg them for the freebies. Then what is the purpose of ON LINE REGISTRATION at all?
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Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
Dear sir,
I am Anjaneyulu Rathod one of the owner of lenovo y430 lap top bearing serial no CBQ0002432 and the case id IS L9680047 from CROMA STORES JUBILEE HILLS on 21-feb-2009, and my lap having some pixel problem with the LCD DISPLAY When it is in black background one pixel is not working I noticed it yesterday and when I took it for the service center the guys are saying that the pixel wont be cover under warranty, think sir any customer will not do to the lcd display and why I come to your service center without the problem, I paid 47000/- for the laptop I am not even used that to my requirements your guys are not supposed to talk like that they are saying that you beg from lenovo don’t ask us anything in our service center like that and I am helpless while seeing them but I never expect this type of service from you sir, And I humbly requesting you that sir please do needful for my problem if you can see the laptop you vl defenetely feel it is new and one more bad sales experience with the croma dealer is that the laptop which I had purchased it is the display piece they sold me, when I asked them for the other model they told me that that is the only one model we are having and if you are willing to take take it but don’t ask us anything about other model they simply sold that laptop to me
So please kindly look into this matter and do needful for my problem and it is not even crossed 3 months sir
Thanking you sir
With regards
A N Rathod
Customer Relation Manager
Raima Motors
Hyderabad
[protected]
I am Anjaneyulu Rathod one of the owner of lenovo y430 lap top bearing serial no CBQ0002432 and the case id IS L9680047 from CROMA STORES JUBILEE HILLS on 21-feb-2009, and my lap having some pixel problem with the LCD DISPLAY When it is in black background one pixel is not working I noticed it yesterday and when I took it for the service center the guys are saying that the pixel wont be cover under warranty, think sir any customer will not do to the lcd display and why I come to your service center without the problem, I paid 47000/- for the laptop I am not even used that to my requirements your guys are not supposed to talk like that they are saying that you beg from lenovo don’t ask us anything in our service center like that and I am helpless while seeing them but I never expect this type of service from you sir, And I humbly requesting you that sir please do needful for my problem if you can see the laptop you vl defenetely feel it is new and one more bad sales experience with the croma dealer is that the laptop which I had purchased it is the display piece they sold me, when I asked them for the other model they told me that that is the only one model we are having and if you are willing to take take it but don’t ask us anything about other model they simply sold that laptop to me
So please kindly look into this matter and do needful for my problem and it is not even crossed 3 months sir
Thanking you sir
With regards
A N Rathod
Customer Relation Manager
Raima Motors
Hyderabad
[protected]
lenovo ideapad y430 — About Gift
I bought this piece of in February...Paid 1500 for DD...They said...Ok We'll send ur gifts within two months...But it has beeen six months they have been cheating us...These are the social criminials...They should be charged some case and punished...They are thieves with Organisations...Is there nobody who can handle them well so that these type of Frauds will think Twice before they start such Robbing Organisation...!!!Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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yours sincerely
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