[Resolved]  Lenovo / Laptop — dvd rw/r not working

Dear Sir,

I am a permanently resedenced in KAPURTHALA (PUNJAB)INDIA
Sir, I had purchased a lenovo laptop 3000 Y410 S/r no.EB07887142 on 24 april 2008 With the coustomar name : DILRAJ KAUR(my mother). From ITJ retails Pvt. Ltd. at KAPURTHALA(punjab)..
Sir, i had a problem that my DVD W/R was not working soi told ITJ retails Pvt. Ltd. at KAPURTHALA(punjab) to replace the same as they had given me the gurieny for 1year so, they sucessfully replased it in the april 2009 & gurienty period expires on 24 april 2009. but the DVD W/R as they had replased has again stop working... so i again went to the ITJ retails Pvt. Ltd. at KAPURTHALA(punjab) to tell that my DVD W/R as you have replased has stop working to talk them that what can i do know but i found the shop closed, till know for last 1month the shop has been closed...
Sir, i agree that my gurienty period was expired but Sir the item(DVD W/R) has to be replased again...
Sir i tink that the gurienty period of mine's laptop was going to end so the company replased me a bad DVD W/R to earn money again..
Sir i want to replace my DVD W/R .As I am a Student of BCA... SO, Sir i need all my drives of my laptop should run good to perform good at my field...
Kindly sir act upon my request... AND sir kindly issue me a complent number ...

I SHALL BE VERY THANK FULL TO YOU FOR THIS ACT OF KINDNESS...

REGARDS:
PANWINDER PAL SINGH
MOB:+[protected]