Lenovo Laptop — EXCESS PRICE

Address:

Hyderabad, Andhra Pradesh

Dear Sirs,

I would like to bring your kind notice for the following facts, which may kindly be taken necessary steps in this regard.

1. I purchased Lenovo Laptop from Malakpet Show Room, Hyderabad on[protected] at Rs.33,900/- excluding other accessories costs.
2. Due to settings problem of the above article, I was awaited from 11 am to 6.20 pm. Then, they rectified the same and handedover to me.
3. The cost of the article is higher than other outlets [exp. MORE, Kothapet, Hyderabad for Rs.31,990/-
4. Eventhough the accessories kit is free at there. But, your show room charged extra for the same.
5. I made Free Service Agreement for one year Rs.1572/- at RESQ customer service, whereas i.e. free at other outlet.
6. The Customer Care Executive/s do not attend properly
7. Yesterday night i.e. on[protected] for USB connected Mouse problem and waited for 40 minutes.
8. Then, the USB internet devices of Vodafone created problem for not browsing the internet.
9. While I call the Customer Care Executive, doesn’t response.
10. Neither he explained properly before using the same to me nor he advised for proper high speed internet.
11. While I open the web pages, it takes a long time for opening of home page only and not browsing anything.
12. Which, I unable to browse/find the web sites

Hence, I request your immediate kind attention for rectifying the problem itself, or please cancel/change the above article.
You tell me Sir, for how many times I have to attend with various problems in relating to the above said product to show room. Is it the way of Customer Care Service !! for wasting of my time, distance & physical exercises

With regards,
Bishnu Prasad Patro
[protected]
Hayathnagar RTC Depot,
hyderabad-501505