[Resolved] Lenovo Laptop Purchase From Future Bazaar — cheated by future bazaar | |||
i have purchased 1 laptop from futurebazaar.com. my registered product id at fiture bazaar is [protected]. On the payment time i ask them whether this product is in stock .if it is in stock then i ll pay the money .they told yes the product is in stock and you can purchase by paying money . i paid the money exactly that period .after 3-4 days again i enquired about my product. they told it is in shipping process , you have to wait for 7 to 21 days. but after 7 day they product is out of stock .we can't give the product.. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
but still it is showing in their site that product is in stock
Reply
Dear Mr. Samal,
This is with reference to your order number [protected] for "Lenovo 59055151 Laptop".
I am extremely sorry to mention that the stock of the ordered product was already exhausted by the time we confirm your payment with the banking partners. I have even tried arranging the additional unit of the product from our vendor however were unable to arrange the same and hence have gone ahead and refunded the amount form our end. Hope the refund amount has been received at your end.
I can understand that the recent experience you had is really unfortunate but I urge you to show confidence in our competency again, with the assurance that such inconvenience will not be repeated in future.
Kindly accept our apologize for the inconvenience caused to you in this regard and hope you will give us second chance to prove ourselves.
Best Regards,
Aditya Pathak
Team Customer Support
This is with reference to your order number [protected] for "Lenovo 59055151 Laptop".
I am extremely sorry to mention that the stock of the ordered product was already exhausted by the time we confirm your payment with the banking partners. I have even tried arranging the additional unit of the product from our vendor however were unable to arrange the same and hence have gone ahead and refunded the amount form our end. Hope the refund amount has been received at your end.
I can understand that the recent experience you had is really unfortunate but I urge you to show confidence in our competency again, with the assurance that such inconvenience will not be repeated in future.
Kindly accept our apologize for the inconvenience caused to you in this regard and hope you will give us second chance to prove ourselves.
Best Regards,
Aditya Pathak
Team Customer Support
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