[Resolved]  Lenovo — PRODUCTS UNDER WARRANTY BUT NO SUPPORT PROVIDED

Address:Hyderabad, Andhra Pradesh
Website:WWW.LCGCGRUHAMINDUSTRIES.COM

We have purchased 4 nos of LENOVO from SILICON BUSINESS SOLUTIONS PVT LTD in the month of August 28 2012 , One of the PC suddenly shut down completly and from there we are trying to contact the lenovo team. All the mails sent to them but no response from the team.

Can somebody belive that the pcs were purchased on 28.08.2012 which were not updated in their records and the warranty alos not updated in their records till date.

Further more we are giving calls to them daily basis from 21.05.2013 and today is 04.06.2013 for which they requires 48 hrs more.

from that 21.04.2013 to till date they may not count the hrs.and today also they advise me to wait for 48 hrs more.
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Aug 14, 2020
Complaint marked as Resolved 
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Lenovo — for warranty

when i by the laptop then they was giving 3 years warranty and i ragistered our laptop online and now they are saying that warranty of laptop is only 1 year

Lenovo — about warranty

my lenovo laptop was purchased on 27th may2008.there is still warrnty but the service centre says the warranty has been completed

Lenovo — ABOUT PRODUCT

MY NAME IS SAGAR BADHAN .MY LAPTOP MODEL NO. IS 775787Q
AND SERIAL NO . IS MAA9ENF.I WANT TO COMPLAINT ABOUT YOUR PRODUCT THAT I PURCHASED IT ON 11 DEC, 08. AFTER THAT DAY I FACED MANY PROBLEM WITH THIS PRODUCT . U CAN CHECK IT .I COMPLAINT ABOUT THU PRODUCT ATLEAST 24OR25 TIMES.I FACE 2 TIME HARDWARE PROBLEM AND 3 TIME DISK DRIVER PROBLEM I REPLACE IT SO MANY TIMES .I AM NOT SATISFIED WITH YOUR PRODUCT. MY FRNDS ALWAYS MAKING FUN OF ME ABOUT UR PRODUCT .I VISIT UR SERVICE CENTER MANY TIMES .M ALSO NOT SATISFIED WITH WORKERS. AT LAST I WANT MY LAPTOP REPLACE WITH NEW ONE. THANKS .I HOPE MY REQUEST WILL PROCEED SOON.
I AM HIGHLY DISAPPOINTED WITH THE SOO CALLED NAMED "Lenovo BRAND".
FIRSTLY SOO CALLED DOLBY SPEAKERS HAVE NO SOUND SUCH THAT THE PERSON SITTING NEXT TO IT CAN HEAR IT.
SECONDLY IN JUST ONE YEAR OF TIME MY LAPTOP'S HARDISK HAS CRASHED.
THEN THE TOUCH PAD IS SOO "SMOOTH" THAT IT IN FEW MONTHS IT SEEMS TO BE GREASED AND NOW IT CANNOT BE USED
NOW IT HAS BEEN 4 MONTHS AM NOT ABLE TO WORK ON MY LAPTOP.
AND AM JUST REGRETING WHY I BOUGTH "Lenovo NOTEPAD"
ANY OTHER PERSON I COME ACROSS I ADVISE HIM TO NOT TO BUY LENOVO PRODUCTS.
MODEL NO:77614EQ
service center people in patna are not responding to my phone calls.
on phone no[protected], no one is receiving the call.
on another no [protected] the person is giving me an invalid no[protected].
yet i have get my complain no. but they are not giving me the address after asking so many times...
please ask them to to contact me as soon as possible...
my contact no.is [protected], [protected]

Lenovo — warranty up to date

my name is suraj kumar singh.i belongs to bihar in patna.
seriol number is CBQ0645522. please up to date my warranty period.

Lenovo — not getting

i did not get the camera for my laptopz560 till now.i buyed in december.........i am waiting for it......if an problem of registration mail to me of naveen.naveen.[protected]@gmail.com

Lenovo — within warranty

*)in my laptop there is start up problem.
*)its hang many times.
*)there is 4 partion in my hard-disk.named as--c,d,e,f. f drive shows 100mb free space.but really 2 mb free space.
f drive was unable to format.its hard-disk problem.
plz provide service.
The worst service from the lenovo...

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