Lenovo Y410 Laptop — Offer Promised to me Haven't given to me

Hi,

I have bought the Lenovo Lapto Y-410 in mid March from Vishal Mega Mart. At that particular time the Representative had promised me that I will get a Bag from Lenovo. They had give me one URL that is not accessible on my side but when I get back to them they had give me number of Mr. Sandeep (# [protected])who is working with lenovo sales department. He have given me the URL again but it is also not working, so he had told me that he will do something on his end, but after this conversation next day he is busy with year end meetings. I want to avail this promotion becuase I am eligible for this coz I have bought my laptop mid of March.

Can you please look into this.