Letsbuy.com — Didn't get refund after cancellation

I ordered a headset worth Rs.1710 through letsbuy.com with orderId: LSB-690624 on 5th december 2011 with full payment and I cancelled it on 10th december 2011. It has been almost a month after that, but i haven't received any refund from them. I'm really frustrated with their service.These people are thieves.
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Dear Customer,
Thanks for providing us with your order details.
All our customers are really important to us and so are you.
We regret the delay,
Please accept our apologies for causing inconvenience to you.
We will surely look into fixing it ASAP.
Thanks,
Team Letsbuy

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