Letsbuy.com — Shipment details not yet mailed even after 3 days

Address:

Sambalpur, Odisha

Dear Sir/Madam,
I have ordered a mobile phone, Karbonn A1 from Letsbuy.com Order no- LSB743807, on 25/12/2011. I paid the price by net banking and after i paid the price i received and order confirmation email. Bt till now (29/12/2011 1 PM) I have not yet received any shipping details of the product. The delivery time of the product is 2-3 working days. I admit that 25th dec was a Sunday. But 2 days have passed and d product has not been shipped so how can it be delivered to me in 2-3 days? Also I had called the customer care of letsbuy 1 hour ago and she told me that she has forwarded the complaint to the concern department and it will call me back in 48hrs. I don't think it will call me, after reading other user's experiences.
Therefore, I request you to please see about this and resolve the problem........