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[Resolved]  LG 1.5 Ton Ac — Extra chages during Installatuion by unqualified person

I bought a window AC 0f 1.5 ton capacity of LG make from Reliance Digital, Shipra Mall, Ghaziabad on 10-07-08. Model No LWA18G2DF1, Serial no of the product is 804NLBC014311. Reliance Digital charged me Rs. 600 for installation. I had asked why they were charging as high as rs. 600 hundred when other dealers are charging only Rs. 250 to Rs. 500 at the most. They told me that installation shall be done under supervision of highly experience technician and quality hassle free installation shall be ensured. The AC was installed at my house no mentioned above on 11-07-08 by. Reliance digital sent only a carpenter to installed the AC, who lacks the even basic knowledge of an electrician, did not follow the instruction given on the manual and could not give any answer to our query about the functions of the said AC. He hurriedly installed the unit and charged me extra Rs. 230 for wire and plug, despite I had already paid Rs. 600 for installation to charges to Reliance Digital. Please look in to it. I had contacted officials at Reliance Digital but they aere collous and not co-operative at all.
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Complaint marked as Resolved Aug 14, 2020
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