[Resolved] LG Electronics — Not attended for installation and demo | |||
-Fully automated Washing Machine was purchased on 01.11.2011 from Khosla Electronics Pvt. Ltd, Garia vide cash memo no. GA/18623. -For installation and demo, contact on phone-[protected] on 05.11.2011. No given : RNA[protected]. Nobody attended for service. Contact again on 6th, 7th Nov. Still nobody attended. They promised that within 24 hours, engineer will attend but in vain. Other jobs cancelled and wait for their engineer for 6th, 7th full day. Contact with their local service centre-South & services , Ph[protected]/28 at around 11 hrs and at last at afternoon. Initially they talked and lateron nobody lifted the phone whereas in the morning they told at any time engineer will attend. All false information. -It is unfortunate , installation and demo is a part of purchase amount whereas this service shows their negligence and betray service contract. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear sir
my complaint no c.[protected] dt. 5/4/2010
I have purchased LG washing mechine INTELLO WASH 7 KGS W.P.1022 M from Raja traders Guduvancherry chennai 603202 on 16/5/2008 I HAVE MADE MY FIRST COMPLAINT DURING JAN 10 ONE OF THE REP ATTENDED MY RESIDENCE AND ASSURED TO REPLACE THE PLASTIC DOORS (BOTH) FOR WHICH AN AMOUNT OF RS.300 IS REQUIRED. I HAVE ACCEPTRD FOR THE SAME.BUT HE INFORMED THAT HE WILL REPLACE IN A WEEK OR SO. BUT HE HAS NOT TURNED UP. I HAVE MADE SEVERAL COMPLAINTS THROUGH CUSTOMER CARE YOU MAY VERIFY FROM YOUR RECORDS(AROUND 12 COMPLAINTS TILL NOW ) AS I COULD NOT GET NAY RESPONSE FROM CUSTOMER CARE CENTER AND THEY ONLY RGISTER THE COMPLAINT AND THEY LEAST BOTHERED WHETHER THE COMPLAINT IS ATTENDED OR NOT AND THEY HAVE NOT TAKEN UP THIS TO THEIR HIGHER AUTHORITIES.FOR FURTHER FOLLOW UP. IN THESE CIRCUMSTANCES I REQUEST YOU TO TAKE MY COMPLAINT ON PRIORITY BASIS AND REPLY TO ME AT THE EARLIEST. HOPE YOU WILL NOT PUSH ME TO GO FURTHER REG THE ABOVE. PURCHASE BILL NO 1363 DT 16/5/2008 THE GAURANTEE PERIOD EXPIRES ON 15/5/2010, PL TAKE ACTION BEFORE THIS DATE EXPIRES.
THANKING YOU,
P.SRIDHAR,
2/34, NANDANAR STREET,
N.H.2 M.I.G
MARAIMALAI NAGAR 603209
KANCEEPURAM DIST,
TAMILNADU(CHENNAI) PH.[protected]
my complaint no c.[protected] dt. 5/4/2010
I have purchased LG washing mechine INTELLO WASH 7 KGS W.P.1022 M from Raja traders Guduvancherry chennai 603202 on 16/5/2008 I HAVE MADE MY FIRST COMPLAINT DURING JAN 10 ONE OF THE REP ATTENDED MY RESIDENCE AND ASSURED TO REPLACE THE PLASTIC DOORS (BOTH) FOR WHICH AN AMOUNT OF RS.300 IS REQUIRED. I HAVE ACCEPTRD FOR THE SAME.BUT HE INFORMED THAT HE WILL REPLACE IN A WEEK OR SO. BUT HE HAS NOT TURNED UP. I HAVE MADE SEVERAL COMPLAINTS THROUGH CUSTOMER CARE YOU MAY VERIFY FROM YOUR RECORDS(AROUND 12 COMPLAINTS TILL NOW ) AS I COULD NOT GET NAY RESPONSE FROM CUSTOMER CARE CENTER AND THEY ONLY RGISTER THE COMPLAINT AND THEY LEAST BOTHERED WHETHER THE COMPLAINT IS ATTENDED OR NOT AND THEY HAVE NOT TAKEN UP THIS TO THEIR HIGHER AUTHORITIES.FOR FURTHER FOLLOW UP. IN THESE CIRCUMSTANCES I REQUEST YOU TO TAKE MY COMPLAINT ON PRIORITY BASIS AND REPLY TO ME AT THE EARLIEST. HOPE YOU WILL NOT PUSH ME TO GO FURTHER REG THE ABOVE. PURCHASE BILL NO 1363 DT 16/5/2008 THE GAURANTEE PERIOD EXPIRES ON 15/5/2010, PL TAKE ACTION BEFORE THIS DATE EXPIRES.
THANKING YOU,
P.SRIDHAR,
2/34, NANDANAR STREET,
N.H.2 M.I.G
MARAIMALAI NAGAR 603209
KANCEEPURAM DIST,
TAMILNADU(CHENNAI) PH.[protected]
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LG Electronics — LG Washing Machine not Attended
Dear sirI have purchased LG washing mechine INTELLO WASH 7 KGS W.P.1022 M from Raja traders Guduvancherry chennai 603202 on 16/5/2008 I HAVE MADE MY FIRST COMPLAINT DURING JAN 10 ONE OF THE REP ATTENDED MY RESIDENCE AND ASSURED TO REPLACE THE PLASTIC DOORS (BOTH) FOR WHICH AN AMOUNT OF RS.300 IS REQUIRED. I HAVE ACCEPTRD FOR THE SAME.BUT HE INFORMED THAT HE WILL REPLACE IN A WEEK OR SO. BUT HE HAS NOT TURNED UP. I HAVE MADE SEVERAL COMPLAINTS THROUGH CUSTOMER CARE YOU MAY VERIFY FROM YOUR RECORDS(AROUND 12 COMPLAINTS TILL NOW ) AS I COULD NOT GET NAY RESPONSE FROM CUSTOMER CARE CENTER AND THEY ONLY RGISTER THE COMPLAINT AND THEY LEAST BOTHERED WHETHER THE COMPLAINT IS ATTENDED OR NOT AND THEY HAVE NOT TAKEN UP THIS TO THEIR HIGHER AUTHORITIES.FOR FURTHER FOLLOW UP. IN THESE CIRCUMSTANCES I REQUEST YOU TO TAKE MY COMPLAINT ON PRIORITY BASIS AND REPLY TO ME AT THE EARLIEST. HOPE YOU WILL NOT PUSH ME TO GO FURTHER REG THE ABOVE. PURCHASE BILL NO 1363 DT 16/5/2008 THE GAURANTEE PERIOD EXPIRES ON 15/5/2010, PL TAKE ACTION BEFORE THIS DATE EXPIRES.
THANKING YOU,
P.SRIDHAR,
2/34, NANDANAR STREET,
N.H.2 M.I.G
MARAIMALAI NAGAR 603209
KANCEEPURAM DIST,
TAMILNADU(CHENNAI) PH.[protected]