Khosla eShoppe / Khosla Electronics Customer Care
Khosla eShoppe
Customer satisfaction rating: 6%
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COMPLAINTS

Khosla eShoppe / Khosla Electronics Customer Care

Khosla eShoppe

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Address
15/2B, Sankari Para Road, Bhowanipur
Kolkata
Kolkata District
West Bengal
India - 700025

Customer Care Phone Numbers and Contacts

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Phone:
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59
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29

Additional info
Customer satisfaction rating
6%
Complaints
88
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Khosla eShoppe / Khosla Electronics related photos (18)

Khosla eShoppe / Khosla Electronics Complaints & Reviews

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Khosla Eshoppe / Khosla Electronics — poor after service of khosla kakurgachi

 kedia.rikita on Nov 14, 2018
I purchased a lg washing machine from khosla electronics kakurgachi kolkata. This was our first purchase from khosla, certainly the last and we are highly dissapointed.
The contact numbers given are not picked up. The delivery was delayed we excused it for the ongoing festive season. However the calls go unanswered and if at all it is picked the operator is in hurry to hang up. They do not listen to the problem and instantly plus rudely ask us to contact the sales person from whom we purchased the machine from their shop. Why will i contact the salesperson for after sales service when i have...
Complaint comments  Read comments Complaint category Washing Machines

Khosla Eshoppe / Khosla Electronics — horrible after services

 Anwesha-Saha on Nov 8, 2018
I purchased a microwave oven on saturday and was promised a demo session on monday, but this did not happen. 4 days later i went to their shop, they directed me multiple time to their upstairs showroom and that show room told me to go downstairs.
After which they promised to send someone that day itself again, no one came. Finally i went to their shop again where they kept making mr go upstairs and downstairs asking me to talk to at least 4 people who worked there. All who insisted that this was not their job and that i should talk to some one else.
Again i was promised someone would...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — very poor and disappointing service.

 harsha maheshwari on Nov 6, 2018
We purchased a tv of 55 inch and worth rs.84, 000 of samsung company from your showroom situated in tonk road, jaipur, rajasthan at the date 5 november'2018 i. E on dhanteras and we expected the delivery on the same date but they didn't did the delivery on time and neither they gave us any kind of gift vouchers or any kind of facility and they promised to get it installed and delivered by yesterday but later on they denied and ignored our request and instead of behaving with fairly attitude they ignored us very rudely, it is very disappointing of them and we did not even wish to keep the product...
Complaint comments  Read comments Complaint category TVs

Khosla Eshoppe / Khosla Electronics — product not delivered, staffs are not cooperating

 sandipgomasta on Oct 24, 2018
Dear/madam,
I'm sandip gomasta, i have purchased a sound system (Lg ok-55) from khosla electronics, barasat, on 16th october, but still waiting to receive the device, when i call they are showing several excuse, now they did not pick my calls, yesterday evening when i call them, the security guard receive my call. Again today when i call them, they inform me your product dispatched from our store on 8th october 2018, our delivery person call you but you not pickup the phone, that's why you are facing the problem, my question is - if i purchased the product on 16th of october, how they call...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — godrej split ac (service not provided)

 Prasoon Killa on Aug 29, 2018
I had bought a godrej split ac, model - gcs 18 sfzr 5 cwqr 1.5 t 5p3gsc indoor ac on the 9th of june 2017 from khosla electronics, kankurgachi showroom.

Since then i have called thousands of times to the number provided on the bill, to get the free services, but there is no response.

This is pathetic service on their part. As soon as they sell a product and get the billing amount they think that their work is done. Please take this complaint very seriously.

- a frustrated customer.
Dr. Prasoon killa.

Invoice number - 5624/1718/03160.
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — refrigerator not delivered

 Sanjit_jr on Aug 29, 2018
Dear sir,
My name is raj kumar das. Contact number [protected]/[protected].
I purchase a samsung refrigerator (255ltr) from khosla electronics (Garia) on 20/08/18. I purchase it in case rs. 21, 500/-. Your sales person (Sambhu dutta) told me that refrigerator will be deliver within 3-4 days but i'm sorry to say that it is not delivered yet. When i call him he said that refrigerator wasn't come from company. When it's come from the company then i will deliver to you..
I request to you sir please help me to delivered my refrigerator within 1 or 2 days or i'll complaint to the...
Complaint comments  Read comments [1]Complaint category Refrigerators

Khosla Eshoppe / Khosla Electronics — non receipt of gifts items as well as not contacting the person who sale the, ac from khosla chinsurah. [Resolved]

 rnboral on Aug 23, 2018
I have purchased a 2 ton ac of hitachi make on 14.04.2018. At the time of purchase there was commitment for providing of free gift items. I am sorry to inform you that after 5 - 6 months i have not been provided any gift items. At the time of purchase there was not stock of gift items and the seller of khosla electronics. Pvt. Ltd, chinsurah, (Mr. Sudhanya dey mob no. [protected]) have assured me that it will be given within next one week when it will be available but till the writing of this complaint, i have not received any gift item which is legally payable to me on assurance of purchase. Even...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — poor service

 sunit kujur on Aug 20, 2018
This is to bring to your notice...
We had purchased a micro oven on 13/08/2018 and was informed by the service partner mr. Soumyajit sharma that our product will be delivered the next day which did not happen, on 16/08/2018 we tried to enquire again with repeated calls but no one would pick up, on picking up the receiving end said "sale choleche ami ki korbo bolon!"
We called again on 17th, on 18th multiple calls were made, on answering the calling the my service partner himself did not know whether the product is delivered or not.
It's been one week with no sense so effort...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Khosla Eshoppe / Khosla Electronics — non delivery of air conditioner (godrej make)

 sumantaghosh on Jun 22, 2018
Respected sir,
I, sumanta ghosh, an existing customer of khosla electronics, sreerampore, would like to inform you that i had purchased a led tv and a refrigerator in the year 2016 and last sunday i. E., on 17th june, 2018 i have purchase a air conditioner (Godrej make) from the shop. The sales personnel confirmed me that the product will deliver within tuesday morning. But i am very sorry to inform you that the product is not yet deliver to me till now. I called several times but everytime they said that they are very busy and they look after the matter afterwards. Moreover i informed them...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — ro water filter from media [Resolved]

 debasodepur on Jun 21, 2018
On 10.06.2018 i have purchased one ro water filter from sodepur branch, at that time ur sales boy dipankar such told me if is instillation free all over india, now i stay at balasore due to job purpose but my home is sodepur, after 10days dealers or co not innicitatice to install the filter, last 4 days i call to mr aiich and ge always says today is install positively, but 4 days gone install has not done, why i am suffer from ur sales persons version, today i call the media toll free number, but they are told me u have not registered and our service is not available at balasore, if today is not...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Electronics — faulty air conditioner on delivery

 ra675115 on Jun 19, 2018
I have purchased Air Conditioner From Khosla Electronics Pvt. Ltd on 06/06/18
which was delivered on 07/06/18 and installed on 09/06/18 but installation was not completed as the outdoor unit did not Gas in it ( as informed by installer ) and again the installer came on 13/06/18 for refill the Gas after he completed his job he left and i left for office . Next day i noticed the AC was not cooling enough but i could not complain as all three phone numbers given on their bill was unreachable. i had no option but to go into store again to complain on 16/06/18 where they promised to get the problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — giving misinformation or misleading

 Rajib Mohanta on Jun 19, 2018
Yesterday, I bought a 32 inch LG tv, model no 32 LJ618U.ATR from Khosla Electronics Pvt Ltd., Chinsurah Branch.I wanted to buy a full hd tv.That showroom misguided me and insisted me to buy that LG tv assuring me that it is a full hd tv.But the website or LG Customer care informs me that this model of LG tv is not full hd .Now I want my cash back after returning this tv....
Complaint comments  Read comments Complaint category TVs

Khosla Eshoppe / Khosla Electronics — defective lcd sony 55 inches

 Ranajit Kumar saha on Jun 11, 2018
I have purchased a sony 55 inches lcd on 4.6.2018 from dunlop khosla, installed on 7.6 but on 8.6 the new tv could not read my ext hard disc hp, but on 9.6 my ehd runs smoothly on dunlap showroom on 43 inches of sony lcd, sony service engineer came on 9.6 to solve this problem but could nothing. So now i request you kindly replace the set within 48 hrs. Otherwise i have to go to consumer court. Another thing is staffs of dunlop showroom continuesly ignore my demand & kill the time. I could not imagine this type of service from such a reputed company like khosla...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Electronics — received damaged product

 Partha0102 on Jun 3, 2018
I buyed a panasonic 32inch led tv from khosla electonics in baguihati. Nxt day i recvd the tv then the companys staff came my home to install. When they open the box the saw it was damaged. They told me to contact in showroom. I called them and visit several times in the showroom, they only give excuse that u will recv by tomorrrw etc etc. Bt it was almost 1 week. There is no replacement.
My invoice no. 03524/1819/03208...
Complaint comments  Read comments [1]Complaint category TVs

Khosla Eshoppe / Khosla Electronics — split ac 2 ton, brand samsung not working

 vikram_sheth on May 8, 2018
This is to inform that my family had purchased an samsung 2 ton split ac from one of your branches at behala. The ac initially was working then suddenly it stopped so we called the service center. After making several calls service center representetives visited and somehow got the ac working again and asked to keep the temp. At 24 and use it in a single user mode. For 2 weeks it was fine and now again it not working at all.
Have been calling to service center but they are not able to identify the issue and now we are facing the problems.
We bought the ac on 3rd march on emi and installed...
Complaint comments  Read comments Complaint category Appliances

Khosla Eshoppe / Khosla Electronics — customer service

 Debjit Sen Sharma on May 1, 2018
I, debjit sen sharma, a regular customer of khosla electronics, visited your ranikuthi shop looking to buy a refrigerator, but unlike my past experience, i was not attained properly, a veteran lady with specs named deepa (Told by her not verified) was assigned to show me products but she was not bothered as if i just came for time pass. After asking in vain about different features and prices available for products, i started to look the display model by myself. Then suddenly she told me that "you can move out (Exit gate) in that way (In bengali)", i buy products from here every year, and i felt...
Complaint comments  Read comments [1]Complaint category Refrigerators

Khosla Eshoppe / Khosla Electronics — poor service and misbehavior of kanchrapara showroom

 bpradip2018 on Apr 25, 2018
I booked one carrier brand ac from this shop on last friday, i. E. 21.04.2018 depending on their commitment that the same will be delivered and installed within 3 days.
Last sunday, i. E. On 23.04.2018 delivery boy delivered the same to my house. Immediately after delivery i informed to the shop and they further committed to install it on monday, i. E. On 25.04.2018 but till now, i. E. Tuesday evening it has not been installed and now they are feeling disturbance to receive my call and told me don't call us further, the man, who will install, will call you before going to your house....
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — defective items

 Ava Mondal on Apr 16, 2018
1) i have purchased a panasonic eluga a3 mobile on 08/04/2016.
2) after inserting sim card in mobile on 14/04/2018, noticed that speaker is not working.
3) i have contacted the sales boy subha and arijit parui on the same date over the counter. But they advised only go service center.
4) then, i have contacted with the manager. He calculate the date. And told that within one week the fault was noticed. So change the set.
5) but the sales boy kept the mobile and replied that they change it on 16/04/2016. Please come before phone call.
6) from 7-00 p. M. Call several...
Complaint comments  Read comments Complaint category Mobile Service Providers

Khosla Eshoppe / Khosla Electronics — j7 pro

 Apurbab on Apr 11, 2018
Dear sir/madam,

I have purchased a j7 pro from khosla electronics at side pur b. T. Road on 9/04/2018. When they introduce the phone, there r a blue mark on the screen. They told me that it's a indicator light. But after returning home i searched online and found that it's a manufacturing fault. So what can i do now??? And they r also said that after selling the product we have no responsibility. I agree with her but the selling method is really wrong, that's way you cheat with me. Your kind attention is require......
Complaint comments  Read comments Complaint category Mobile Handsets

Khosla Eshoppe / Khosla Electronics — hitachi split ac model rsb318ibea

 anupam12d on Mar 24, 2018
I have purchased the ac on 10/3/18 from khosla electronics, dalhousie branch. They told me that installation of the unit is free of charge other than some parts. But the installation mechanic asked for rs. 499/- as installation charge. I have tried to contact tuhin ([protected]) and mr. Bhupen ([protected]) there for several times since wednesday; but one responded to my call. They had given their contact numbers to contact them in case of any difficulty arises. It seems that they are not willing to help the customers after selling the items. Please solve the problem.

Anupam das ([protected])...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

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