Khosla eShoppe / Khosla Electronics Customer Care
Khosla eShoppe
Customer satisfaction rating: 5%
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COMPLAINTS

Khosla eShoppe / Khosla Electronics Customer Care

Khosla eShoppe

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Address
15/2B, Sankari Para Road, Bhowanipur
Kolkata
Kolkata District
West Bengal
India - 700025

Customer Care Phone Numbers and Contacts

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Additional info
Customer satisfaction rating
5%
Complaints
95
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Khosla eShoppe / Khosla Electronics related photos (18)

Khosla eShoppe / Khosla Electronics Complaints & Reviews

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Khosla Eshoppe / Khosla Electronics — gst no not update so input not yet show

 DILEEP KUMAR Malpani on Feb 13, 2019
Dear sir,

Our client mr arun bohra purchases a refrigerator from your tonk road jaipur branch wide invoice no 09824/18-19/03036 dt 06-11-18.

The time of order your people mention the gst no on the delivery note but the time of prepare the invoice forget to mention the same.

When receipt of the refrigerator he also mentioned on finance order receipt that you not mentioned the gst no.

He continuously contact to relevant people for the same but matter still pending.
So please do the needful to solve the matter urgently.
Complaint comments  Read comments Complaint category Other

Khosla Electronics Pvt Ltd — lg washing machine delivery

 chayan nag on Jan 28, 2019
Pathetic service... I had purchased a lg washing machine on 26th jan 2019. Was supposed to get delivered by sunday or max by monday. Now when i called them back they are saying that they dont have the stock and should have the stocks by tomorrow or day after so after that another 2 days and i shall have the product. It is amazing that khosla electronics pvt ltd are selling products without confirming the stock and moreover you have to check when they will deliver because its your headache. They have sold the product and their job is done. Bunch of fools running the show.
Moreover when i...
Complaint comments  Read comments Complaint category Washing Machines

Khosla Eshoppe / Khosla Electronics — borosil bowl with samsung microwave

 Mukherjisushmita on Jan 2, 2019
Bought samsung microwave on 6.11.18 withh 2 borosil bowls free which was not provided till date after repeated complaints. Staff behaviour was v rude.. Mr. Sambhu datta in charge for our complaint n store manager were also not available.. They are repeatedly saying it is not available n that they are not responsible anymore for providing.. I demand strict action against the staff of garia branch of khosla electronics for harassing us for months.....
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — misbehaviour of the salesman

 Subhashree Mukherjee on Jan 2, 2019
The salesman named manoj and manu t b. T. Road khosla store really don't know how to behave and attain customer. Manoj forgot to give us a free installation card himself and argued so badly with my grandfather who is a 78year old person. It was my first time in khosla i guess never again will i go for the bad behaviour of the salesman. They should first attain customers than gossiping on phone during work hours. Very bad store management....
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — very very urgent complaint of cheating by your branch

 dr.modak on Dec 27, 2018
Hi, respected mr. Manoj khosla,
Till now i did not get any reply from you, regaled emailed.
This is dr. Debashis modak from kalyani, nadia, west bengal i am a customer of your company last two year and i ave bought many of my home apparatus from kanchra para khosla electronics, 24 pargana (N), last 20/12/2018 i have purchased wm-tl whirlpool (K[protected], model no.360 bloomwashpro7.5 graphiite 10ymw[protected] by 222900.00 rs.
But till now i did not received my product but your employee has delivered one unknown product which i did not purchased, so it been a long...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — refrigerator

 9828080802 on Dec 15, 2018
Sir taken haier bmr from khosla branch on tonk road jaipur rajasthan on 24th of nov 2018. Rcd fridge on 26 th. On 28th demo person came and opened the fridge there were several scratch on door. Complained on customer care with complaint no. J[protected]. After follow up i was told that your bmr will be replaced by store itself and company has approved the exchange. But after 15 days still sales person kaushik and bm mr. Brijraj is saying your changed bmr will be delivered today evening by 8 from past 3 days. Several times they even didn't picked my phone....
Complaint comments  Read comments [1]Complaint category Refrigerators

Khosla Eshoppe / Khosla Electronics — awful qulity and service [defect in the washing machine (wm_tl - samsung k1901460001451)]

 Sankalp jain1000 on Nov 21, 2018
With reference to the above captioned subject, it is to bring into your notice that i have purchased a washing machine bearing model no. Wm_tl - samsung k[protected], from your company through invoice no. 09824/1819/03148 and invoice dated 7.11.2018 for the amount of rs. 27, 500. The product was delivered at my place on 10.11.2018 and the same was opened by one of your company person when he visited our place on 11.11.2018. As soon as the product was opened, he informed us that there is a dent on the washing machine and that the same is required to be replaced and the same shall be replaced by...
Complaint comments  Read comments Complaint category Washing Machines

Khosla Eshoppe / Khosla Electronics — poor after service of khosla kakurgachi

 kedia.rikita on Nov 14, 2018
I purchased a lg washing machine from khosla electronics kakurgachi kolkata. This was our first purchase from khosla, certainly the last and we are highly dissapointed.
The contact numbers given are not picked up. The delivery was delayed we excused it for the ongoing festive season. However the calls go unanswered and if at all it is picked the operator is in hurry to hang up. They do not listen to the problem and instantly plus rudely ask us to contact the sales person from whom we purchased the machine from their shop. Why will i contact the salesperson for after sales service when i have...
Complaint comments  Read comments Complaint category Washing Machines

Khosla Eshoppe / Khosla Electronics — horrible after services

 Anwesha-Saha on Nov 8, 2018
I purchased a microwave oven on saturday and was promised a demo session on monday, but this did not happen. 4 days later i went to their shop, they directed me multiple time to their upstairs showroom and that show room told me to go downstairs.
After which they promised to send someone that day itself again, no one came. Finally i went to their shop again where they kept making mr go upstairs and downstairs asking me to talk to at least 4 people who worked there. All who insisted that this was not their job and that i should talk to some one else.
Again i was promised someone would...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — very poor and disappointing service.

 harsha maheshwari on Nov 6, 2018
We purchased a tv of 55 inch and worth rs.84, 000 of samsung company from your showroom situated in tonk road, jaipur, rajasthan at the date 5 november'2018 i. E on dhanteras and we expected the delivery on the same date but they didn't did the delivery on time and neither they gave us any kind of gift vouchers or any kind of facility and they promised to get it installed and delivered by yesterday but later on they denied and ignored our request and instead of behaving with fairly attitude they ignored us very rudely, it is very disappointing of them and we did not even wish to keep the product...
Complaint comments  Read comments Complaint category TVs

Khosla Eshoppe / Khosla Electronics — product not delivered, staffs are not cooperating

 sandipgomasta on Oct 24, 2018
Dear/madam,
I'm sandip gomasta, i have purchased a sound system (Lg ok-55) from khosla electronics, barasat, on 16th october, but still waiting to receive the device, when i call they are showing several excuse, now they did not pick my calls, yesterday evening when i call them, the security guard receive my call. Again today when i call them, they inform me your product dispatched from our store on 8th october 2018, our delivery person call you but you not pickup the phone, that's why you are facing the problem, my question is - if i purchased the product on 16th of october, how they call...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — godrej split ac (service not provided)

 Prasoon Killa on Aug 29, 2018
I had bought a godrej split ac, model - gcs 18 sfzr 5 cwqr 1.5 t 5p3gsc indoor ac on the 9th of june 2017 from khosla electronics, kankurgachi showroom.

Since then i have called thousands of times to the number provided on the bill, to get the free services, but there is no response.

This is pathetic service on their part. As soon as they sell a product and get the billing amount they think that their work is done. Please take this complaint very seriously.

- a frustrated customer.
Dr. Prasoon killa.

Invoice number - 5624/1718/03160.
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — refrigerator not delivered

 Sanjit_jr on Aug 29, 2018
Dear sir,
My name is raj kumar das. Contact number [protected]/[protected].
I purchase a samsung refrigerator (255ltr) from khosla electronics (Garia) on 20/08/18. I purchase it in case rs. 21, 500/-. Your sales person (Sambhu dutta) told me that refrigerator will be deliver within 3-4 days but i'm sorry to say that it is not delivered yet. When i call him he said that refrigerator wasn't come from company. When it's come from the company then i will deliver to you..
I request to you sir please help me to delivered my refrigerator within 1 or 2 days or i'll complaint to the...
Complaint comments  Read comments [1]Complaint category Refrigerators

Khosla Eshoppe / Khosla Electronics — non receipt of gifts items as well as not contacting the person who sale the, ac from khosla chinsurah. [Resolved]

 rnboral on Aug 23, 2018
I have purchased a 2 ton ac of hitachi make on 14.04.2018. At the time of purchase there was commitment for providing of free gift items. I am sorry to inform you that after 5 - 6 months i have not been provided any gift items. At the time of purchase there was not stock of gift items and the seller of khosla electronics. Pvt. Ltd, chinsurah, (Mr. Sudhanya dey mob no. [protected]) have assured me that it will be given within next one week when it will be available but till the writing of this complaint, i have not received any gift item which is legally payable to me on assurance of purchase. Even...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — poor service

 sunit kujur on Aug 20, 2018
This is to bring to your notice...
We had purchased a micro oven on 13/08/2018 and was informed by the service partner mr. Soumyajit sharma that our product will be delivered the next day which did not happen, on 16/08/2018 we tried to enquire again with repeated calls but no one would pick up, on picking up the receiving end said "sale choleche ami ki korbo bolon!"
We called again on 17th, on 18th multiple calls were made, on answering the calling the my service partner himself did not know whether the product is delivered or not.
It's been one week with no sense so effort...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Khosla Eshoppe / Khosla Electronics — non delivery of air conditioner (godrej make)

 sumantaghosh on Jun 22, 2018
Respected sir,
I, sumanta ghosh, an existing customer of khosla electronics, sreerampore, would like to inform you that i had purchased a led tv and a refrigerator in the year 2016 and last sunday i. E., on 17th june, 2018 i have purchase a air conditioner (Godrej make) from the shop. The sales personnel confirmed me that the product will deliver within tuesday morning. But i am very sorry to inform you that the product is not yet deliver to me till now. I called several times but everytime they said that they are very busy and they look after the matter afterwards. Moreover i informed them...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — ro water filter from media [Resolved]

 debasodepur on Jun 21, 2018
On 10.06.2018 i have purchased one ro water filter from sodepur branch, at that time ur sales boy dipankar such told me if is instillation free all over india, now i stay at balasore due to job purpose but my home is sodepur, after 10days dealers or co not innicitatice to install the filter, last 4 days i call to mr aiich and ge always says today is install positively, but 4 days gone install has not done, why i am suffer from ur sales persons version, today i call the media toll free number, but they are told me u have not registered and our service is not available at balasore, if today is not...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Electronics — faulty air conditioner on delivery

 ra675115 on Jun 19, 2018
I have purchased Air Conditioner From Khosla Electronics Pvt. Ltd on 06/06/18
which was delivered on 07/06/18 and installed on 09/06/18 but installation was not completed as the outdoor unit did not Gas in it ( as informed by installer ) and again the installer came on 13/06/18 for refill the Gas after he completed his job he left and i left for office . Next day i noticed the AC was not cooling enough but i could not complain as all three phone numbers given on their bill was unreachable. i had no option but to go into store again to complain on 16/06/18 where they promised to get the problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — giving misinformation or misleading

 Rajib Mohanta on Jun 19, 2018
Yesterday, I bought a 32 inch LG tv, model no 32 LJ618U.ATR from Khosla Electronics Pvt Ltd., Chinsurah Branch.I wanted to buy a full hd tv.That showroom misguided me and insisted me to buy that LG tv assuring me that it is a full hd tv.But the website or LG Customer care informs me that this model of LG tv is not full hd .Now I want my cash back after returning this tv....
Complaint comments  Read comments Complaint category TVs

Khosla Eshoppe / Khosla Electronics — defective lcd sony 55 inches

 Ranajit Kumar saha on Jun 11, 2018
I have purchased a sony 55 inches lcd on 4.6.2018 from dunlop khosla, installed on 7.6 but on 8.6 the new tv could not read my ext hard disc hp, but on 9.6 my ehd runs smoothly on dunlap showroom on 43 inches of sony lcd, sony service engineer came on 9.6 to solve this problem but could nothing. So now i request you kindly replace the set within 48 hrs. Otherwise i have to go to consumer court. Another thing is staffs of dunlop showroom continuesly ignore my demand & kill the time. I could not imagine this type of service from such a reputed company like khosla...
Complaint comments  Read comments Complaint category Electronics & Appliances

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