Khosla eShoppe / Khosla Electronics Customer Care
Khosla eShoppe
Customer satisfaction rating: 4%
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COMPLAINTS

Khosla eShoppe / Khosla Electronics Customer Care

Khosla eShoppe

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Address
15/2B, Sankari Para Road, Bhowanipur
Kolkata
Kolkata District
West Bengal
India - 700025

Customer Care Phone Numbers and Contacts

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Phone:
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43
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17

Additional info
Customer satisfaction rating
4%
Complaints
72
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Khosla eShoppe / Khosla Electronics Complaints & Reviews

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Khosla Eshoppe / Khosla Electronics — defective items

 Ava Mondal on Apr 16, 2018
1) i have purchased a panasonic eluga a3 mobile on 08/04/2016.
2) after inserting sim card in mobile on 14/04/2018, noticed that speaker is not working.
3) i have contacted the sales boy subha and arijit parui on the same date over the counter. But they advised only go service center.
4) then, i have contacted with the manager. He calculate the date. And told that within one week the fault was noticed. So change the set.
5) but the sales boy kept the mobile and replied that they change it on 16/04/2016. Please come before phone call.
6) from 7-00 p. M. Call several...
Complaint comments  Read comments Complaint category Mobile Service Providers

Khosla Eshoppe / Khosla Electronics — j7 pro

 Apurbab on Apr 11, 2018
Dear sir/madam,

I have purchased a j7 pro from khosla electronics at side pur b. T. Road on 9/04/2018. When they introduce the phone, there r a blue mark on the screen. They told me that it's a indicator light. But after returning home i searched online and found that it's a manufacturing fault. So what can i do now??? And they r also said that after selling the product we have no responsibility. I agree with her but the selling method is really wrong, that's way you cheat with me. Your kind attention is require......
Complaint comments  Read comments Complaint category Mobile Handsets

Khosla Eshoppe / Khosla Electronics — hitachi split ac model rsb318ibea

 anupam12d on Mar 24, 2018
I have purchased the ac on 10/3/18 from khosla electronics, dalhousie branch. They told me that installation of the unit is free of charge other than some parts. But the installation mechanic asked for rs. 499/- as installation charge. I have tried to contact tuhin ([protected]) and mr. Bhupen ([protected]) there for several times since wednesday; but one responded to my call. They had given their contact numbers to contact them in case of any difficulty arises. It seems that they are not willing to help the customers after selling the items. Please solve the problem.

Anupam das ([protected])...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Khosla Eshoppe / Khosla Electronics — bad behaviour of salesman at garia branch

 ipshitad on Mar 16, 2018
Well i have visited the showroom (Garia branch) today with my family for a whirlpool refrigerator (4 star double door with intelligent sensor technology). Though we had a budget for that but we chose a product which was slightly in higher rate. So we were burgaining like any other customers for some offer. But somehow we were willing to pay in cash if the salesman could have behaved properly as the man was telling us repeatedly "if you find this anywhere in lower rates please visit us along the bill and i will give you a gift" we find it very insulting and without delaying left the place. So i am...
Complaint comments  Read comments [1]Complaint category Employees

Khosla Eshoppe / Khosla Electronics — delay in delivery of the product

 Anónimo Payel on Mar 16, 2018
I had purchased the tv from khosla electronics garia on 13/03/2018 and the same needs to be delivered 15/03/2018 but not yet delivered still now however the down payment done already but not yet received the product, hence would request not to make the fake promises in the time of purchasing any product from now onwards, because i had to believe those....
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — demo piece supplied?

 Mithu Chakraborty on Mar 8, 2018
On 05/03/18 we purchased a godrej make refrigerator requested barasat showroom to deliver us fresh seal pack. Demo pice code no noted and requested not to give us demo piece. But unhappy, delivered a demo piece. Complaint sent to barasat@khoshlaelectronic.com personally visited manager not response was poor. Consumer court or alternative step by u....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — no scratch cupon been given against invoice no. 1. k 3524/1718/08697 dt. 01.02.18. and 2. no. k 3524/1718/08596

 timirtinni on Feb 27, 2018
Sir, it is to state that i purchased a lg washing machine and a lg refrigerator from your baguiati showroom, near jora mondir, kolkata-700059 on 28.01.2018 during the purchase your sales manager priya chetry conveyed that i would be given two scratch coupon. But not given, she said those would be given 1 week later, refrigerator was delivered to me on 30.01.18 with invoice no. K3524/1718/08596 order no. K3522/1718/08692 and washing machine was delivered on 01.02.2018 with invoice no. K3524/1718/08697 order no. K3522/1718/08690, i repeatedly persuaded for the said gift coupon but no satisfactory...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — very important: unsatisfactory customer service in khosla electronics garia

 Titu_1985 on Feb 26, 2018
Dear khosla electronis,

On 25th of feb-2018, around 03:30 pm we have visited to your store to purchase a television. The offer price for the product was written for rs.13500-. So we have chosen that product to buy and visited the cash counter to deposit the cash money.in between nobody from the team has informed us that if we purchase the product by cash, we will get additional 500 rupees discount hence keeping mind the offer price of the product we have deposited 13500 rupees into the cash counter. Your cashier did not even bother to return the money, also there was zero politeness...
Complaint comments  Read comments Complaint category TVs

Khosla Eshoppe / Khosla Electronics — khosla nagerbazar delivery men dadagiri

 Swatisonai on Feb 22, 2018
Delivered a fridge of double door (Lg). My 75 years maa was alone in home & was agreed to pay rs 200 for delivery, but unethically they pressured my maa to pay rs 300 and took. My maa requested them to lift the fridge on stand. But they didn't. I called on [protected]. He said he will try. But nothing done yet.
Pl don t send your delevary at noon time when female are alone at home. As they shoes their dadagiri. Moreover a lady ([protected]) told that amount for tea is under rule....
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — complaint regarding transaction in khosla electronics, barrackpore

 osu123 on Feb 1, 2018
On 23/01/18 time approx 20:50 hrs., I have visited Khoshla Electronics, Barrackpore & I have decided to procure one RO+UV Water water purifier of Acquasure. Accodingly, I have decided to make payment through my SBI Debit card and card sweeping done.Immediately message received in my mobile regarding the deduction of Rs. 15600/- in Khosla Account but the person dealing with the cash counter informed that he has not received the money. My transaction details- Debit card no. 622XX6883, Rs. 15600/- POS [protected], txn:- 813707. After that several time, I have visited in your shop, but they have...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — khosla electronics pvt ltd gives out false delivery dates and harassed the consumer

 Tapas Kr. Dutta on Jan 3, 2018
I have purchased a bosch washing machine (Wak2016in - 6.5kg front load) on 31st december 2017. We had been given an expected delivery date on 2nd january or 3rd january but it was proved to be an utter disgrace to shop from khosla electronics. We were denied the product delivery on the dates given and along with that the salesman ram prosad saha (Mobile no. : [protected]) misbehaved with us and were denying the phone calls when we confronted the matter with him. We visited the shop on 3/01/2018 and was assured that machine to be delivered by 8:00 pm the same date. But on further introspection...
Complaint comments  Read comments Complaint category Washing Machines

Khosla Eshoppe / Khosla Electronics — micro oven convection of samsung

 tapankhosla on Nov 30, 2017
I purchased a micro oven convection model of samsung make on 23.11.17 from your dalhousie sale point which was delivered on 25.11.17 in sealed pack condition. Your company person named toton das when opened the sealed pack for demonstration on 28.11.17 he located that the back side of the item is damaged. I notified it on your sale point on that particular date and time for replacement by a fresh one. But i did not get any feed back from your end. So i request you to resolve the issue urgently....
Complaint comments  Read comments Complaint category Appliances

Khosla Eshoppe / Khosla Electronics — cheat about gift

 Soham Dey on Nov 27, 2017
I had purchased a whirlpool refrigerator from barrackpore khosla electronics and i was wondering to see that i have a gift with that refrigerator.. When i went to collect the gift from the store they gave me a coffee mug, which is not mached with the gift chalan.. I don't know what the reason for this, but i want solution for this cheat activity.. I had already placed a complain in whirlpool india pvt. Ltd.., and if i won't get a solution soon then i would like to connect with consumer forum..

Thanks & regards

Raja barik
Mo:[protected]...
Complaint comments  Read comments Complaint category Refrigerators

Khosla Eshoppe / Khosla Electronics — product delay delivery

 dp04071982@gmail.com on Nov 14, 2017
One refrigerator is ordered from khoshla electronics, garia on 14.10.17
They committed to deliver on 18.10.17
Till today the refrigerator is delivered. We communicated with the sales person and delivery in charge several times and everyday they are giving another promise delivery date..
We asked for refund the advance money, but they are not refunding the money also..
Cont. Person-mr pallab ([protected])
Mr sambhu dutta ([protected])
Uma bhattacharya ([protected])

Plz help us......
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — service is not upto the mark...

 Kankar IPS on Oct 27, 2017
Bought washing machine from krishnanagar, nadia showroom on 20.10.17 vide invoice no. K4724/1718/02118.

Delivered the same but nobody came on behalf of the company for installation... My men contacted with salesman pintu debnath several times... But every time he is bluffing and a worthless one.

Everybody is requesting plz think before purchasing any item from khosla.

Genally i used to buy electronics goods from local shops or capital electronics but this time i made a great mistake bying a product first time from khosla.

The services...
Complaint comments  Read comments Complaint category Washing Machines

Khosla Electronics — panasonic tv, th-55es500d & refrigerator lg, gc-b247kqdv. adsqebn

 Bhashkar Jyoti Bhattacharjee on Oct 24, 2017
Dear sir,
I have purchased the subject items each one, from your garia outlet / showroom of south kolkata; 110, raja s. S. Mullick road, kolkata-700047: on 18th october’2017, vide finance order receipt no k2622/1718/07955 (For both the items).
Since purchase i faced / went through a lot of trouble to get the items delivered from every person concerned. Any hand neither was extended nor did one cooperate, rather i had been befooled by utter lies by each one i dealt in. Despite your free delivery program, today (The 24th october’2017) my spouse was demanded rs. 1500/-. It was even...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — received damaged washing machine

 saikatsen2016 on Oct 20, 2017
I have purchased a 6.5kg samsung top load automatic washing machine on 21/9/17 from khosla electronics, batanagar showroom. Product received with body dents. Sales person very rude. Store manager confirmed to replace product after dushera holidays but they are least bothered. Feeling cheated. Non customer oriented approach. Still waiting. Bill attached....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — non refund of money paid by pos due to transaction failed

 Dina Bandhu Mitra on Oct 20, 2017
On 29/09/2017 i paid rs.7000/- vide invoice no 000413 by credit card but the ammount is not been creadited to my sb a/c at canara bank barrackpore br. It is also noted a statement has been given by hdfc bank in which cr. Voucher processed[protected] dt13/10/17.
Pl. Take action as early as possible.
Details of bank:- shreya mitra
Canara bank, barrackpore br
Sb a/c no-3716xxxxx5800
Ifsc code-cnrb0003716

Rocessed vide no[protected] dt.13/10/2017....
Complaint comments  Read comments [1]Complaint category Credit Cards

Khosla Eshoppe / Khosla Electronics — bad behavior and unprofessional attitude of salesman at baguiati khosla shop

 Anuvab Jana on Oct 8, 2017
Dear,

I am anuvab jana. I have purchased electronic items worth 1.6 lakh
From khosla electronics joramandir showroom last month. They insisted
Me to make the full payment before the products get delivered to my
Address. After the payment is made, they simply refused to deliver the
Product on the day they promised to deliver. They behaved rudely with
Us and were indifferent to my situation. Some of them were seen making
Fun of my demands. After lot of persuasions, i got the products
Delivered with a fully damaged washing machine. I...
Complaint comments  Read comments Complaint category Electronics & Appliances

Khosla Eshoppe / Khosla Electronics — pick up

 Rohit P Gandhi on Sep 19, 2017
On saturday dated 16/9/17 one of your delivery men delivered mr an sony 32" lcd tv which i have purchased from your dalhousie showroom.. As if he asked my family member to give some money as if he had delivered the tv. My family member denied to give the money he asked for he took away my hd set up box remote intentionally along with him.. Today dated 19/9/17 tuesday when i visited your dalhousie showroom your sales person told that now we cant helo u in getting the remote any more because the delivery person has thrown the remote and its impossible get it back and you havr to buy a new remote for...
Complaint comments  Read comments Complaint category Other

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