[Resolved] LG Electronics — not responding about my complaint | |||
i bought a LG MICROWAVE on Oct,2011 with a warranty of 1 year. Due to some technical problem it stop working so i issued complaint about it on Aug,2012 next day they come to our home and check that complaint and said that they will repair it soon. From that day they dint respond than i went to the dealer office from where i bought that microwave he said that within 2 days he will sent someone to repair that fault but i am not getting any respond from them nor they are sending anyone to repair my microwave.. and next month its warranty will expire. please tell me what action can i take against them. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
LG — not responding complaint
my request regarding complaint has already been registered vide id No.RNA[protected].But no one has been contacted us resulting problem persist in the product. Dear customer
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
Dear Customer
We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com
LG Service Team
We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com
LG Service Team
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LG — Not responding to the complaints.
Hi,I am Prakash.I have bought a Reliance LG 6150 handset on 24.07.2010 having bill no.17 from P.R.ELECTRONICS,Balasore.But now that phone is under bad condition.That is not keeping charge for a long time.The mobile unable to charge the battery.Although it is kept for a long time.Now that phone is partially unserviceable.I went to local LG servicing center(Raghunath IT solution,Balasore) for repair.They told me there is no more AMC for reliance LG set.When I went to the Reliance outlet(P.R.ELECTRONICS,Balasore).They told me to repair it from Bhubaneswar servicing center with own expenditure.And also they told if they receive the set for onward despathch.They will not take any risk for damage or lost.Now you suggest me shoul I take this set worth Rs.2500 to Bhbaneswar servicing center for which my expenditure would be Rs.1000 excluding my pain and absent from my duty.Actually I have decided to take judicial action.But I thought first I should consult with you.
Note:- It is within warranty
Invoice Detail:-
LG 6150
IMEI NO.RIGHS[protected]
BATTERY NO.SBPL0090501LLLDC091016
CHARGER NO.SA99100019
DATE OF PURCHAGE-24.07.2011
Regards
Prakash
[protected]