LG Electronics — POOR MANUFACTURING | |||
>Dear Sir, I have purchased a LG LED TV,model no-LG42LV5500 from Pantloon India,Bhubaneswar,odisha,a unit of Future group on dated 28/01/2012.On dated 1/08/2012 my tv got some problem on the screen.i have lodged a complain future group they simply refused to attained the call,then i lodged a complain to LG through online no-RNA[protected] dated-02/08/12.A service engineer came and atended the call on the same day and replyed the picture tube was damaged and they will replaced the picture tube.They denied to replaced the model. But it is very very sad thing that once while at the time of purchasing sales people of future group and LG run behind us,after that we run for them. Still now my complain was not closed. my details are as under: MODEL NO-LG 42LV5500 PURCHASE DATE[protected] INVOICE NO[protected] COMPLAIN NO-RNA[protected] I think because of some irresponsible people your company get defame. I wish after this mail,you people will awake,and the needfull job otherwise i have to knock the door of legal department. Regards P.K.Mohanty [protected] Was this information helpful? | |||
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We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team