LG Electronics — Very poor service for LG Product

Address:Maharashtra

Hi All,

This is regarding complaint against the LG service provider,Pune.I never saw such poor service in my entire life.Now I will think 10 times before going to purchase any LG Product.My got some trouble in my refrigerator and called LG on 21th July and after several followup also LG engineer couldn't provide any solution.They don;t have any service SLA and don't have any process to give customer good service.

My Complaint no is :RNA[protected]

Please do the needful.

Thanks & Regards,

Amit
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LG — VERY POOR SERVICE: NEVER BUY AN LG PRODUCT

COMPLAINT REF NO. N9C42913598 Dated 29 Apr 2009.
1. I have put in a complaint vide above Refrence No. on 29 Apr 2009 at LG Call Centre regarding my 1.5 Ton window AC, which is under AMC. An engineer Mr. ABU IMAM visited on 30 April 2009. After the check-up he intimated that the AC will be picked up for GAS FILLING.

2. After numerous telephone calls and complaint on LG Website the AC was picked up for repairs on 5 May 2009.

3. After another round of telephone calls the AC was finally delivered after repaires on 11 May 2009 at 6:00PM. That is; after 13 days of lodging the complaint.Seeing this PATHETIC state of Customer Care, I am constrained to state that, neither I will go in for another LG Product and nor will I advise anyone else to go in for an LG Product.

4.VERY POOR SERVICE.
Thanking You.

Brig ABS Kundra (Retd).
B-94, Sector 50,
NOIDA.
Mob: +91-[protected].
+91-[protected].

LG — poor product

i purchased a LG rd 3500 two months back, n after that i have been getting regular problems in the set with no proper wrkng in the set & continuous starting of set again n again...kindly see the pbm n let me knw about it

L G — very poor service

regular water flow from botom and sound occurs from door

LG — Poorest Service

I have purchased one top loading washing machine from Amit Enterprises, Shop No. Sarojini Nagar Market, New Delhi - 110023 with telephone no [protected]. I found them committing false promises to me. The have told me to pay the full amount for the machine and invoiced me the same on 26th October 2010 They committed verbally that it can be delivered only on 27th October 2010 by 1400 hrs. I have taken a leave only for this reason that the machine will be coming by that time. To my distresses they started saying it will reach to you by 2230hr or before 2400hr on 27th October 2010. After calling several times to the helpline and Amit Enterprises the response was very very poor. So I have no other means than just to wait for the machine to arrive at their mercy. The warranty will start from the date of invoice which only means while not using the machine my warranty date count has already started. I don’t know what will happen to the service in future if this is the kind of response I am getting before the machine is at my place.

LG Products and its dealer’s service are very poor not as the say Life is Good.
It became “Life is Hell” by associating with them

Ayaskanta Mishra
regular water flow from botom and sound occurs from door from last 2 years and no one see our complain

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